Demand Planner

Listing reference: 022951

Listing status: Online

Apply by: 16 December 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

An exciting opportunity has opened up within our OMNI Team for a Demand Planner, if you are a superstar in the making and are looking for an opportunity to grow within the ECommerce space, then this might be the opportunity for you

Job description

Job Objectives:

• To ensure the accurate and effective creation and management of statistical, promotional, event and total forecasts using provided systems and tools for all new and existing product ranges
• To recognize and reconcile forecast exceptions to track and manage sales against forecast and validate forecast for OTB management
• To determine causal factors impacting forecasts and respond appropriately, (weather, moving events, promotions etc.)
• To ensure effective stakeholder management and engagement to determine trends, identify new products, evaluate risks and determine inventory and replenishment requirements
• To generate and deliver accurate and timely management reports and maintain key metrics against goals to analyze forecast performance and ensure forecast accuracy and inventory optimisation
• To effectively analyze post promotional and event data to determine opportunities, improve future forecasts, and act as necessary for inventory disposition
• To effectively lead and prepare for the consensus forecast meetings with key stakeholders to enhance key insights and decisions taken
• To ensure that the history data cleansing process is followed to improve sales history
• To ensure the effective execution of the range review process and decision-making to assist the Category Team in determining the optimal range
• To look for opportunities to maximize sales potential and support the Category team to develop Category Operating Plans and other initiatives to achieve sales, margin and stock targets

Minimum requirements

Job Related Knowledge & Skills:

• Causal factor determination and event-driven adjustments
• Deep analytical skills
• Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups
• Business math acumen and analysis to comprehend financial information and reporting to make business decisions
• Forecasting consumer trends and buying habits 9 – 24 months in the future
• Complex decision making based on statistics, trends and opinions
• Presentation skills with focus being on oral and written communication skills
• Proficiency on MS Office Excel, Word, Outlook and Power Point, spreadsheets, databases
• Complex Problem solving
• Retail mathematical calculations (e.g. variance to last year, percent of total, turn, Open-to-Buy and sales per square foot)
• Strong negotiating and influencing skills

Job Experience

• 3-5 years Strong planning and buying experience with solid understanding of financial and statistical analysis of both
• 2-4 years experience with distributions requirement planning and other supply chain processes such as demand planning, production planning, scheduling and transportation
• 1-2 years planning and executing projects involving multiple groups across an organization desirable

Education

• Bachelor's Degree in Statistics, Math, Decision Science, Business, related area or equivalent experience

Job Related Competencies

• Deciding and Initiating Action
• Persuading and Influencing
• Presenting and Communicating Information
• Analysing
• Planning and Organising
• Coping with Pressures and Setbacks
• Delivering results and meeting customer expectations