Commercial & Personal Lines Underwriting & Claims Consultant - Durbanville, Cape Town

2 weeks ago


Durbanville, Western Cape, South Africa Legacy Underwriting Managers Full time R240 000 - R360 000 per year

Duties & Responsibilities

  • Claims Administration
  • Administer complete claims process according to defined claims procedures until claims are settled
  • Apply policy terms and conditions
  • Ensure accurate and timely claims processing
  • Make assessment of claims validity and estimate value and administer mandated claims
  • Act as intermediary between insurer and client and timeously relay communication, requests and documentation
  • Engage with insurers regarding recoveries, diarise follow-ups and keep clients informed
  • Ensure productivity targets are met
  • Contribute towards and ensure continuous improvement in own and team performance
  • Adhere to company mandates
  • Participate and contribute in ad hoc projects
  • Report any suspected fraud, misrepresentation and/or dishonesty
  • Collect, review and analyze a client's relevant history and records and obtain additional information (as required) to accurately determine the level of risk for insurance purposes.
  • Effect amendments to all policies on the system and send to the client as requested
  • Liaise with the client to ensure all information/certificates are accurate and recorded on the system.
  • Liaise with Management or relevant specialists to negotiate / discuss risk assessment.
  • Analyse statistical information using in-house programmes to ensure premiums are competitive and that loss ratios remain profitable.
  • Liaise with clients to specify conditions imposed on each policy
  • Adhere to legal requirements, industry regulations and customer quality standards sent by the company.
  • Continually build and maintain good working relationships with stakeholders.
  • Perform the underwriting function according to the paperless system of operation/ data management.

Desired Experience & Qualification

RE 5 and minimum NQF4 qualification and Matric

Job Type: Full-time

Pay: R20 000,00 - R30 000,00 per month

Work Location: In person



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