Business Central Support Consultant

3 days ago

Cape Town, Western Cape, South Africa Zenzero Full time R500 000 - R1 200 000 per year

We're looking for an experienced
Business Central Support Consultant
to join our growing team.

As a front-line consultant, you'll be more than just a problem solver. You'll act as a trusted advisor helping customers resolve issues, improve their processes, and gain real value from Microsoft Dynamics 365 Business Central. Through day-to-day support, training, workshops, and proactive advice, you'll ensure our customers feel supported, confident, and successful.

What You'll Do

Customer Support & Advisory

  • Be the first point of contact for Business Central support, providing clear, empathetic, and practical guidance.
  • Troubleshoot and resolve issues across finance, supply chain, inventory, projects, manufacturing, and reporting modules.
  • Deliver live training sessions, workshops, and recorded content to help users upskill.
  • Provide proactive recommendations to improve system adoption and business outcomes.

Functional & Technical Troubleshooting

  • Analyse and resolve functional issues such as: posting errors, data integrity problems, reporting issues, configuration gaps, access issues
  • Support users with core BC processes including: Sales, Purchasing, Inventory, Finance, manufacturing and warehousing (where applicable)
  • Focus on root cause resolution, ensuring long term fixes rather than quick patches.

Collaboration

  • Work closely with consultants, developers, and project teams to resolve complex cases.
  • Escalate appropriately with detailed documentation when required.
  • Contribute to internal knowledge sharing, QA reviews, and team huddles.

Continuous Improvement

  • Identify recurring customer issues and suggest system/process improvements.
  • Keep up to date with new Business Central features, updates, and certification opportunities.
  • Contribute to our knowledge base and customer-facing resources.

What You'll Bring

  • Experience supporting Microsoft Dynamics 365 Business Central (or Dynamics NAV).
  • Strong functional knowledge across multiple BC modules (finance, supply chain, inventory, projects, and manufacturing a bonus).
  • Ability to explain technical concepts in a clear, customer-friendly way.
  • Excellent communication and presentation skills you're confident delivering training and guidance.
  • Analytical and solution-focused mindset, with a drive to find the root cause of issues.
  • Collaborative team player who enjoys working cross-functionally.

  • Senior Dynamics Business Central Developer

    1 week ago

    Cape Town, Western Cape, South Africa Advania UK Full time R120 000 - R520 000 per year

    About UsWe are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT...

  • Dynamics 365 Business Central Developer, Cape Town

    1 week ago

    Cape Town, Western Cape, South Africa Smart4 Energy Full time R900 000 - R1 200 000 per year

    Dynamics 365 Business Central Developer Remote/Hybrid (Cape Town) We're hiring ADynamics 365 Business Central Developeris needed to join our client on a full-time basis, based in Cape Town.This position is Remote or Hybrid , depending on client needs.If Hybrid, it would require 1 day in-office (Cape Town, Century City) per week.Position Summary & Key...

  • Business Applications Consultant

    3 days ago

    Cape Town, Western Cape, South Africa Surgo PTY Full time R400 000 - R800 000 per year

    Job Description: The RoleWe would ideally like the candidate to have experience in Business Central Distribution, Warehousing and or Manufacturing functions. The Business Applications Consultant is a technical role within the Business Applications department, responsible for the successful design, implementation and support of Business Central solutions...

  • Central Planner

    1 week ago

    Cape Town, Western Cape, South Africa takealot Full time R500 000 - R1 200 000 per year

    , South Africa's leading online retailer, is looking for a highly talented Central Planner  to join our Commercial  team in our Cape Town offices.We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility...

  • Global HR Business Partner

    1 week ago

    Cape Town, Western Cape, South Africa Hemmersbach Full time R1 200 000 - R2 400 000 per year

    Your skillsPrevious experience (or equivalent) as global or local HR Business Partner in an operationally and customer-driven environmentC1 EnglishDegree in HR, law or equivalent field or alternatively broad work experience (or equivalent) in operational HR and leadership consultingHigh business acumenIT affinityPrevious relative work experience in HR,...

  • Management Consultant

    1 week ago

    Cape Town, Western Cape, South Africa Solve Business Consulting Full time R1 200 000 - R2 500 000 per year

    Job description There is no standard job description Jobs change with projects and clients.What we require are consultants with experience in business analysis who can successfully operate across a wide range of project roles.Our clients rely on us to manage and contribute to the successful completion of large, complex projects. In the recent past, we have...

  • Central Buying Analyst: Systems

    1 week ago

    Cape Town, Western Cape, South Africa Ackermans Full time R250 000 - R500 000 per year

    JOB PURPOSE:To ensure effectiveness of the business operations as identified through Buying Projects and efficient Systems Enablement related to Buying initiatives.KEY RESPONSIBILITIES:Systems Enablement and SupportMaintain and optimise buying related systems (e.g. PLM / Centric)Troubleshoot system issues and coordinate resolution with IT and external...

  • Central Buying Analyst: Systems

    1 week ago

    Cape Town, Western Cape, South Africa Ackermans Full time R250 000 - R500 000 per year

    JOB PURPOSE:To ensure effectiveness of the business operations as identified through Buying Projects and efficient Systems Enablement related to Buying initiatives.KEY RESPONSIBILITIES:Systems Enablement and SupportMaintain and optimise buying related systems (e.g. PLM / Centric)Troubleshoot system issues and coordinate resolution with IT and external...

  • Head of Support

    1 week ago

    Cape Town, Western Cape, South Africa Merchants Full time R500 000 - R1 000 000 per year

    Head of Operational Support – BPO OperationsAbout the RoleWe're looking for an experienced and strategic Head of Operational Support to lead the Operational Support function within our South African BPO Operations. This role is pivotal in driving operational excellence through performance tracking, planning, insight analysis, and continuous improvement...

  • Business Consultant

    3 days ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time R600 000 - R1 200 000 per year

    Job Title: Business ConsultantHire Resolves client is seeking a highly skilled and experienced Business Consultant to join their team in Cape Town, Western Cape. The ideal candidate will have a strong business acumen and the ability to analyse data, identify trends, and make strategic recommendations to improve business performance. The Business Consultant...