Assistant SPA-Manager

2 days ago

Cape Town, Western Cape, South Africa MF Spa & Beauty Placements Full time R187 000 - R4 375 000 per year

ASSISTANT SPA MANAGER (Spa Management Assistance, Business & Therapies)

LOCATION: Tokai - Cape Town's Southern Suburbs, W-CAPE (South Africa)

START: ASAP / 01 January 2026

REPORT TO: Spa Manager / Spa Director

TRADING HOURS & SHIFS:

  • Monday - Sunday
  • 08:00am - 17:00pm / 09:00am - 18:00pm
  • Open or Close shift rotation
  • 1 Weekend off per month + Days off in the week

SALARY & COMPANY BENEFITS:

  • R15,750 per month
  • Commission earned on retail & services
  • Company benefits (Provident Fund, Savings Plan, Wellness Program Incentives)

MINIMUM REQUIREMENTS:

  1. Beautifully groomed & professionally presentable
  2. Confident in English language (Speak, Read & Write) 
  3. At least 2-Years in an Assistant Managerial position of a luxury day/hotel Spa or cruise-ship spa
  4. Certification from a recognized Training facility with qualifications in either Spa / Beauty / Cosmetology / Spa Management
  5. Computer literate with booking systems, emails and reports including ESP, MS Office (Excel)
  6. City & Guilds / ITEC / CIDESCO / CIBTAC / SAAHSP
  7. Knowledge of and ability to sell spa products
  8. Own, reliable vehicle is required
  9. Reliable transport and reside in the Southern Suburbs (Tokai / Steenberg / Westlake / Bergvliet / Claremont etc.)
  10. Sales driven - this will benefit your income and demonstrate to your team

DUTIES SUMMARY:

  • Assist the Spa Manager with overall operations and day to day management of the spa (team, admin, guests etc.)
  • Manage the spa in the absence of the Manager
  • Report to the Spa Manager / HR Director
  • Facilitate training and implementation of SOP's - ensuring the team is updated and on par with protocols
  • Oversee the front of house team and assist where operationally required (bookings / marketing / guest liaison etc)
  • Ensure overall optimal performance from the team
  • Perform therapies where operationally required in the case of absent therapist / VIP guest 

DESIRED SKILLS & PERSONALITY TRAITS:

  • Comfortable leading a large, diverse, team of spa & wellness professionals
  • Emotionally resilient
  • Tick-skinned (with a large team comes a variety of personalities)
  • High integrity
  • Values and exudes, professionalism
  • Reliable and trustworthy - dependable
  • Able to work in a high-pressure environment
  • Guest-centric
  • Solutions driven - can do attitude

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