Reactive Sales Agent

1 week ago

Pretoria, Gauteng, South Africa Marriott Hotels Resorts Full time
Description

POSITION SUMMARY

SA Citizens only. 

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

1 Year experience in a similar position 


At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

  • Reactive Sales Agent

    6 days ago

    Pretoria, Gauteng, South Africa Marriott International Full time

    Additional InformationJob Number Job CategoryReservationsLocationProtea Hotel Pretoria Loftus Park, 416 Kirkness Street, Pretoria, Gauteng, South Africa, 7ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYSA Citizens only.Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reactive Sales Agent

    1 hour ago

    Pretoria, Gauteng, South Africa Marriott International Full time

    Additional InformationJob Number Job CategoryReservationsLocationProtea Hotel Fire & Ice Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa, 181ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Sales Agent

    1 week ago

    Pretoria, Gauteng, South Africa The Unlimited Group Full time R25 000 - R60 000 per year

    Are you energetic, motivated, and ready to start a career with unlimited growth potential? GroDirect is looking for enthusiastic Sales Agents to join our expanding teamWe partner with The Unlimited, a leading name in the insurance industry, to promote and sell their products directly to customers.No experience? No problem. We provide full training, coaching,...

  • Sales Call Centre Agent

    1 week ago

    Pretoria, Gauteng, South Africa Zwide Finance Full time

    We are looking for a sales agent, the requirements are:Matric/NQF 4Call centre experience3 Months Sales ExperienceComputer LiterateAbility To Meet TargetJob Types: Full-time, PermanentPay: R4 500,00 - R18 500,00 per monthExperience:Call centre sales: 1 year (Preferred)Location:Pretoria, Gauteng (Required)Work Location: In person

  • Real Estate Sales Agents

    1 hour ago

    Pretoria, Gauteng, South Africa FreshTalent Full time

    Real Estate Sales Agents (Remote Contract)Pay: $80–$110 per hour Hours: 30–40 per week, flexible schedule Start Date: Immediate, 3–4 week projectRole OverviewWe are seeking experienced Real Estate Sales Agents to contribute to a cutting‑edge AI research project. In this role, you'll apply your expertise to diagnose and resolve real‑world issues,...

  • Regional Agent Relationship Manager

    50 minutes ago

    Pretoria, Gauteng, South Africa Lesaka Technologies Full time

    A vacancy exists for a Regional Agent Relationship Manager within Kazang-Merchant in Pretoria or North West.The Regional Agent Relationship Manager is responsible for building and maintaining relationships with key Distribution Agents within the sales region. Key responsibilities include, but are not limited to:Onboarding of new distribution agents into...

  • Customer Sales Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa GroDirect Full time R120 000 - R240 000 per year

    IntroductionThe Customer Sales Agent is responsible for promoting and selling The Unlimited's insurance products to potential clients. This role requires excellent communication skills, confidence, and a passion for helping customers.Duties & ResponsibilitiesEngage with potential customers face-to-face to promote insurance products.Explain product benefits,...

  • Sales And Marketing Agents

    1 week ago

    Pretoria, Gauteng, South Africa diginuWithEllah Full time

    diginu is a cutting edge technological company that specializes in on demand food, drinks and grocery ordering and delivery.With a strong presence in South Africa, our goal is to become a leading global platform for online food and drinks ordering. Our app, diginu is available for download on the Apple store and Google Play.Role DescriptionThis is a part...

  • Remote Student Sales Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa diginuWithEllah Full time

    Company Descriptiondiginu is a cutting edge technological company that specializes in on demand food, drinks and grocery ordering and delivery. With a strong presence in South Africa, our goal is to become a leading global platform for online food and drinks ordering. Our app, diginu is available for download on the Apple store and Google Play.Role...

  • Student Sales/Marketing Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa diginuWithEllah Full time R200 000 - R600 000 per year

    Company Descriptiondiginu is a cutting edge technological company that specializes in on demand food, drinks and grocery ordering and delivery. With a strong presence in South Africa, our goal is to become a leading global platform for online food and drinks ordering. Our app, diginu is available for download on the Apple store and Google Play.Role...