Product Specialist

3 days ago

Durban, KwaZulu-Natal, South Africa Winning Form Full time R250 000 - R500 000 per year
Description


•    Strategic & Analytical Thinking

•    People & Communication Skills

•    Poker knowledge

•    Reporting skills

•    Gaming/sports betting knowledge 

•    Marketing & Campaign Management

•    Project coordination 

•    Market research
 

Responsibilities
  • Manage the poker product lifecycle including ideation, specification, testing, launch, and performance optimization.
  • Monitor poker performance metrics (GGR, player activity, margins, etc.) and implement strategies to optimize engagement and profitability.
  • Analyze odds accuracy and relevance for poker-related offerings.
  • Perform full-cycle testing of poker features, functionality, and odds.
  • Drive marketing campaigns for poker across digital and retail channels.
  • Serve as the key liaison between software developers, betting traders, and business teams for all poker-related matters.
  • Investigate and address risk, fraud, and high-risk player behavior within the poker ecosystem.
  • Lead BRD development for poker enhancements and integrations.
  • Market awareness and strong Relationship Management abilities.

Platform & Product Innovation

  • Maintain and enhance all current betting platforms (mobisite, website, USSD) by identifying shortfalls and introducing new features.
  • Provide leadership and direction in the development of software projects, including scope definition, milestone tracking, and issue resolution.
  • Assist software architects with application flows, UX/UI suggestions, and user journeys to enhance the overall customer experience.
  • Conduct and supervise group testing of all poker and betting-related applications before go-live.
  • Identify and eliminate the factors within the applications that may pose a risk to the business.
  • Evaluate user behavior and brand perception to recommend improvements to poker and broader product features.

Strategic & Market Alignment

  • Co Collaborate with compliance teams to ensure poker product approval across all regulatory provinces. Duct market research and competitor analysis to identify new innovations and opportunities.
  • Conduct market research and competitor analysis to identify new innovations and opportunities.

Cross-Functional Collaboration

  • Engage with internal departments to identify work process inefficiencies and support automation or development improvements.
  • Handle client queries related to poker products and ensure timely resolution.
  • Adhoc tasks and projects as required.
Qualifications
  • Matric 
  • Degree/Diploma 
  • Valid Driver's License and own Vehicle 
  • 3 Years' experience in a product specialist role or management role within the gaming industry.
  • Reporting experience 
  • Sports Betting knowledge 

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