Health and Benefits Consultant

The Role

The primary responsibility of this position is to consult our corporate clients on matters related to employee benefits (retirement and risk benefits). The Corporate Benefits consultant provides day to day advisory, brokerage and administrative services to the employer while also dealing directly with the employees on query resolution, employee communication projects, claims escalation and other administrative related tasks.

Major Accountabilities

• Day to day servicing of clients
• Corporate client and employee point of contact
• Advisory, brokerage and administrative tasks
• Client contract management and oversight
• Vendor oversight
• New business engagements
• To put the interests of clients and the integrity of the market at the heart of the way you do business

The Business

Health, Wealth and Career

Health, Wealth and Career and specifically the Health and Benefits Line of Business, combines deep analytics, sage advice, astute broking, intuitive software, proven administration and relevant solutions to help all kinds of organizations (from small to mega) address their talent and benefit issues. By partnering with clients to solve their people and risk agendas we help them deliver exceptional - and sustainable - employee experiences. Our Health and Benefits services are broad and deep and cover all forms of benefits from medical to life insurance to voluntary benefits and more. Our service offerings include vendor selection and plan management, actuarial and financial, health promotion, absence and disability management and more. Health and Benefits is truly critical to the success of Willis Towers Watson, and our services are front and centre as revenue synergy opportunities.

The Requirements

• Bachelor's Degree or insurance industry related Diploma preferred
• Minimum of 10 years' experience in the area of employee benefits (consulting/ broking)
• FAIS compliant, Regulatory exam certificate (no persons still under supervision on any categories)
• South African Citizen or holder of Permanent Residency in South Africa

Desirable Accountabilities

• Strong technical consulting and brokerage skills
• Strong experience in retirement consulting and risk benefits brokerage
• Strong Microsoft Office suite skills
• Process orientated mindset with a focus on efficiency and accuracy
• Client centric with strong interpersonal and presentation skills
• Self-starter

What can we offer you?

In return you will be rewarded with a competitive salary and a comprehensive benefits package.

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. Our continued success depends greatly on our ability to fully and effectively employ qualified persons, regardless of race, colour, religion, marital status, sexual orientation, age, disability, veteran status, military status, ancestry, gender, gender identity or expression, or any other characteristic protected by applicable human rights or equal opportunity legislation.

We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices.

The Company

Willis Towers Watson (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at

Preference will be given to applicants from designated groups, in line with the South African Employment Equity Act.

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email ".