Medical Case Manager
1 week ago
Case Manager – Home Ventilation & Medical Devices
Location:
Milnerton, Cape Town
Full-time
We are seeking a
Case Manager
to join our team, responsible for managing patient cases involving the
homecare supply of ventilators and related respiratory equipment
.
This role requires strong coordination, clinical understanding, and excellent communication with
medical funders, clinicians, and patients
to ensure a seamless process from referral through to equipment supply and setup.
Key Responsibilities:
· Coordinate the full patient case workflow — from referral to delivery and setup.
· Liaise with
medical funders
for pre-authorizations, quotations, and approvals.
· Communicate effectively with
healthcare professionals, patients, and caregivers
.
· Ensure all clinical and administrative documentation is accurate and compliant.
· Support the clinical and technical teams to deliver excellent patient care.
· Dispute and escalate case rejections and firmly motivate for review
Requirements:
· Essential: Grade 12
· Nursing, allied health, or clinical background (preferred).
· Proven ability to work with
medical funders/medical aids
.
· Excellent organizational and communication skills.
· Computer literacy (MS Office, CRM systems).
Knowledge, Skills, and Abilities
· Fluency in English and Afrikaans
· Strong written and verbal communication skills
· Must have own reliable transport
· Ability to work well under pressure
· Display a strong attention to detail
· Ability to multitask and remain organized
Join a compassionate and dynamic team dedicated to improving patients' quality of life through advanced respiratory care at home.
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