Medical Case Manager

1 week ago


Milnerton, Western Cape, South Africa daac35f0-f65e-4f69-9d5f-3cd038089ecf Full time R250 000 - R500 000 per year

Case Manager – Home Ventilation & Medical Devices


Location:
Milnerton, Cape Town
Full-time

We are seeking a
Case Manager
to join our team, responsible for managing patient cases involving the
homecare supply of ventilators and related respiratory equipment
.

This role requires strong coordination, clinical understanding, and excellent communication with
medical funders, clinicians, and patients
to ensure a seamless process from referral through to equipment supply and setup.

Key Responsibilities:

· Coordinate the full patient case workflow — from referral to delivery and setup.

· Liaise with
medical funders
for pre-authorizations, quotations, and approvals.

· Communicate effectively with
healthcare professionals, patients, and caregivers
.

· Ensure all clinical and administrative documentation is accurate and compliant.

· Support the clinical and technical teams to deliver excellent patient care.

· Dispute and escalate case rejections and firmly motivate for review

Requirements:

· Essential: Grade 12

· Nursing, allied health, or clinical background (preferred).

· Proven ability to work with
medical funders/medical aids
.

· Excellent organizational and communication skills.

· Computer literacy (MS Office, CRM systems).

Knowledge, Skills, and Abilities

· Fluency in English and Afrikaans

· Strong written and verbal communication skills

· Must have own reliable transport

· Ability to work well under pressure

· Display a strong attention to detail

· Ability to multitask and remain organized

Join a compassionate and dynamic team dedicated to improving patients' quality of life through advanced respiratory care at home.



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