Senior Product Manager: iGaming
2 weeks ago
The Senior Product Manager – iGaming Systems is responsible for the strategic evolution and delivery of core user-facing flows within the iGaming platform, including registration, banking (deposits, withdrawals, payment integrations), and the client lobby experience. This role plays a critical part in driving user acquisition, monetisation, and retention through seamless, secure, and engaging product experiences. It requires a blend of customer empathy, data-driven decision-making, regulatory awareness, and cross-functional leadership. (Based in Johannesburg/Cape-Town or Durban)
- Define and evolve the product vision and roadmap for registration, banking, and lobby experiences, ensuring alignment with business goals and user needs.
- Prioritise features and enhancements based on impact, effort, and strategic alignment, balancing short-term delivery with long-term innovation.
- Collaborate with UX/UI, engineering, QA, marketing, and third-party providers to deliver intuitive, accessible, and compliant user flows.
- Conduct user research, testing, and analytics to improve conversion, engagement, and retention.
- Ensure compliance with KYC, AML, GDPR, and other regulatory requirements, working closely with legal and compliance teams.
- Track key product metrics and report insights to leadership to drive informed decisions and continuous improvement.
Core behavioural and Technical / proficiency competencies:
- Product Management & Delivery
- User Experience & Research
- Data & Analytics
- Regulatory & Compliance Knowledge
- Payments & Registration Systems
- Strategic Thinking
- Managing Customer & Stakeholder relationships
- Applying expertise and technology
- Collaborating & Communicating
- Agile & Adaptable
- People Development
- Innovation
- Decision-making
- Customer-centric Thinking
Execution Excellence
Bachelor's in Business, Computer science, Product Design or related field required
- 10+ years of product management experience, ideally in iGaming, fintech, or e-commerce
- Proven success in managing user-facing products with complex workflows
- Strong understanding of mobile and web platforms, UX principles, and agile methodologies
- Experience working with regulated products and compliance teams Exposure to machine learning pipelines and predictive analytics
- Experience with payment systems, identity verification, or onboarding flows
- Familiarity with iGaming platforms and player lifecycle management
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