Senior Product Manager: iGaming

20 hours ago

South Africa Sun International Full time R600 000 - R1 200 000 per year

The Senior Product Manager – iGaming Systems is responsible for the strategic evolution and delivery of core user-facing flows within the iGaming platform, including registration, banking (deposits, withdrawals, payment integrations), and the client lobby experience. This role plays a critical part in driving user acquisition, monetisation, and retention through seamless, secure, and engaging product experiences. It requires a blend of customer empathy, data-driven decision-making, regulatory awareness, and cross-functional leadership. (Based in Johannesburg/Cape-Town or Durban)

  • Define and evolve the product vision and roadmap for registration, banking, and lobby experiences, ensuring alignment with business goals and user needs.
  • Prioritise features and enhancements based on impact, effort, and strategic alignment, balancing short-term delivery with long-term innovation.
  • Collaborate with UX/UI, engineering, QA, marketing, and third-party providers to deliver intuitive, accessible, and compliant user flows.
  • Conduct user research, testing, and analytics to improve conversion, engagement, and retention.
  • Ensure compliance with KYC, AML, GDPR, and other regulatory requirements, working closely with legal and compliance teams.
  • Track key product metrics and report insights to leadership to drive informed decisions and continuous improvement.

Core behavioural and Technical / proficiency competencies:

  • Product Management & Delivery
  • User Experience & Research
  • Data & Analytics
  • Regulatory & Compliance Knowledge
  • Payments & Registration Systems
  • Strategic Thinking
  • Managing Customer & Stakeholder relationships
  • Applying expertise and technology
  • Collaborating & Communicating
  • Agile & Adaptable
  • People Development
  • Innovation
  • Decision-making
  • Customer-centric Thinking

  • Execution Excellence

  • Bachelor's in Business, Computer science, Product Design or related field required

  • 10+ years of product management experience, ideally in iGaming, fintech, or e-commerce
  • Proven success in managing user-facing products with complex workflows
  • Strong understanding of mobile and web platforms, UX principles, and agile methodologies
  • Experience working with regulated products and compliance teams Exposure to machine learning pipelines and predictive analytics
  • Experience with payment systems, identity verification, or onboarding flows
  • Familiarity with iGaming platforms and player lifecycle management

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