General Manager

DescriptionGlobal Influences/Industry Considerations:•    Accelerated growth in enterprise demand for data-driven insights, location intelligence, and advanced analytical solutions •    Emergence of new monetisation pathways such as Data-as-a-Service (DaaS), API marketplaces, and ecosystem licensing models •    Extremely high emphasis on data quality, execution agility, speed to insight, compliance assurance, integration of new technologies, and cross-functional executionOrganization Values: At MTN we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with usOur commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. Our values dubbed, LIVE Y'ello, are the cornerstone of our culture.   Lead with CareCan-do with IntegrityCollaborate with AgilityServe with RespectAct with InclusionResponsibilitiesThe General Manager: IT Delivery & Solution Architect (DataCo) will be accountable to achieve the following objectives:  1. Strategic Leadership•    Establish and execute a technology roadmap aligned with DataCo's monetisation strategy and product portfolio.•    Drive integration with Group Technology, ensuring alignment of infrastructure standards, security frameworks, and DevOps practices.•    Foster agile delivery practices, continuous integration/continuous deployment (CI/CD), and modern DevOps culture across squads.2. Solution Architecture •    Design, deliver, and maintain scalable architectures to support high-volume telco data processing and external data products.•    Provide technology input into commercial and product engagements, ensuring feasibility, scalability, and alignment to client SLAs.•    Collaborate with product and business teams to define, estimate, and deliver technical capabilities for DataCo's external offerings.3. Delivery Management•    Lead and manage DataCo's IT Delivery Squads responsible for cloud infrastructure, APIs, data pipelines, geospatial data processing, and analytics platform delivery.•    Oversee software development lifecycle (SDLC) for all data monetisation platforms and ensure timely, high-quality delivery.•    Implement and monitor cloud cost optimisation (FinOps), performance engineering, and infrastructure resilience initiatives.•    Measure and report on delivery velocity, system uptime, and client delivery KPIs to the Executive: DataCo.  4. Team Management and Development •    Mentor and develop Solution Architects, IT Delivery Managers, and Engineering Leads to enhance delivery maturity.5. Governance and Compliance•    Ensure robust data governance, API security, and regulatory compliance in collaboration with Legal, Privacy, and InfoSec teams. Key Deliverables•    Platform uptime > 99.5% across DataCo environments•    On-time delivery of monetisation platform releases and product enhancements•    Cloud cost efficiency (FinOps) targets achieved within 10% variance•    Data pipeline latency maintained within defined SLAs for ADR generation and analytics delivery•    High availability of APIs powering external clients and OpCos•    Reduction in time-to-market for new DataCo data productsQualificationsEducation:•    Minimum 4-year Academic Degree in Computer Science, Engineering, Information Systems, or a related technical field •    MBA or Master's in Technology Management advantageous•    Relevant certifications in Cloud Architecture (Azure/AWS/GCP), Agile Delivery, and Solution Architecture preferred  Experience:    •    Minimum 10 years' experience in IT delivery, data engineering, or solution architecture roles•    At least 5 years in senior management and direct, hands-on delivery of highly scalable, secure by design/default/deployment, resilient, and high-availability, high performance, large-scale data platform and analytics environments, using ultra-modern design technologies and methods. Proven experience managing multi-disciplinary engineering teams (cloud, data, DevOps, architecture)•    Strong background in telco, analytics, or cloud-based product delivery environmentsCompetencies: •    Strategic Thinking and Execution•    Solution Architecture and Systems Integration•    Cloud Infrastructure and FinOps Management•    Agile Delivery Leadership•    API and Data Platform Design•    Stakeholder Influence and Vendor Management•    Problem Solving, Innovation, and Continuous Improvement•    Commercial and Technical Acumen