Senior Travel Agent

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Senior Travel Consultant

Craft unforgettable journeys—shape experiences that inspire

About the Company:

We are a premier destination management company specializing in tailored travel experiences across Southern and East Africa. With a passion for curating unique and memorable journeys, we work closely with clients to design exceptional group travel and incentive programs that exceed expectations.

We are seeking a dynamic and experienced Senior Travel Consultant to join our team in Rosebank. This hybrid role offers flexibility with remote work options while allowing you to collaborate closely with our team and clients. If you have a deep knowledge of African travel destinations, excellent customer service skills, and a drive to create seamless travel experiences, we'd love to hear from you

Location: Rosebank (Hybrid role)

Salary: R30 000 – R depending on experience)

Working Hours:

Monday – Friday | 08:00 – 17:00

• In-Office: Monday, Wednesday, Friday
• Hybrid: Tuesday, Thursday

Positions Available: 1

Key Responsibilities:

• Group Travel Coordination: Plan and manage group travel arrangements, including itinerary development, accommodations, and activities.
• Incentive Program Design: Create innovative and engaging travel experiences for corporate incentive groups.
• Client & Supplier Liaison: Build strong relationships with clients, suppliers, and service providers to ensure seamless execution of travel programs.
• Sales & Proposals: Prepare customized quotations and proposals with a high level of accuracy and creativity.
• Destination Expertise: Provide expert knowledge on Southern and East Africa to clients, recommending the best experiences, accommodations, and logistics.
• Customer Service Excellence: Deliver outstanding customer service by responding promptly to client inquiries and ensuring smooth travel experiences.
• Budget & Cost Management: Ensure travel packages meet budget requirements while maintaining high-quality standards.
• Presentation & Reporting: Utilize Google Suite, TOURPLAN, CANVA, WETU, and Microsoft PowerPoint to create engaging presentations and reports.
• Business Travel: Travel occasionally for business purposes, including site inspections and industry events.

Minimum Requirements:

Diploma or similar qualification in Tourism, Hospitality, or a related field.
Minimum 5 years of experience in inbound tourism, specializing in Groups, FIT Leisure, and MICE (Meetings, Incentives, Conferences, and Exhibitions).
Strong knowledge of Southern and East Africa as a travel destination.
Proficiency in Google Suite, TOURPLAN, CANVA, WETU, and Microsoft PowerPoint.
Ability to travel for business when required.

Skills & Attributes:

Sales & Results Driven: Proven ability to meet and exceed sales targets.
Detail-Oriented & Organized: Strong ability to multitask and manage complex itineraries.
Creativity in Travel Planning: Innovative approach to crafting unique travel experiences.
Strong Communication & Negotiation Skills: Ability to build rapport with clients and partners.
Customer-Centric Mindset: Commitment to delivering exceptional service.
Team Player & Independent Worker: Ability to collaborate while also taking initiative.
Multilingual Skills: Fluency in multiple languages is a plus.

Design unforgettable experiences—apply now and take travel planning to the next level

Join our team and bring dream journeys to life. Apply today and help us create extraordinary travel experiences for groups and incentive travelers

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Senior Reiskonsultant (Inbound Groepe & Aansporingsreise)

Skep onvergeetlike reise—vorm ervarings wat inspireer

Oor die Maatskappy:

Ons is 'n vooraanstaande bestemmingsbestuursmaatskappy wat spesialiseer in pasgemaakte reiservarings regoor Suidelike en Oos-Afrika. Met 'n passie vir die samestelling van unieke en onvergeetlike reise, werk ons nou saam met kliënte om uitsonderlike groepsreise en aansporingsprogramme te ontwerp wat verwagtinge oortref.

Ons is op soek na 'n dinamiese en ervare Senior Reiskonsultant om by ons span in Rosebank aan te sluit. Hierdie hibriede rol bied buigsaamheid met afstandswerk-opsies terwyl jy steeds nou saam met ons span en kliënte werk. As jy uitgebreide kennis van Afrika-reisbestemmings het, uitstekende kliëntediensvaardighede, en 'n dryfkrag om foutlose reiservarings te skep, hoor ons graag van jou

Ligging: Rosebank (Hibriede rol)

Salaris: R30 000 – R afhangend van ervaring)

Werksure:

Maandag – Vrydag | 08:00 – 17:00

• In-kantoor: Maandag, Woensdag, Vrydag
• Hibriede: Dinsdag, Donderdag

Aantal Posbeskikbaar: 1

Sleutelverantwoordelikhede:

• Groepsreis Koördinering: Beplan en bestuur groepsreise, insluitend reisroetes, akkommodasie en aktiwiteite.
• Aansporingsprogram Ontwerp: Skep innoverende en betrokke reiservarings vir korporatiewe aansporingsgroepe.
• Kliënte- & Verskafferskakeling: Bou sterk verhoudings met kliënte, verskaffers en diensverskaffers om naatlose reiservarings te verseker.
• Verkope & Voorstelle: Berei pasgemaakte kwotasies en voorstelle voor met 'n hoë vlak van akkuraatheid en kreatiwiteit.
• Bestemming Kundigheid: Verskaf spesialiskennis oor Suidelike en Oos-Afrika aan kliënte en beveel die beste ervarings, verblyf en logistiek aan.
• Uitstekende Kliëntediens: Reageer vinnig op kliënte se navrae en verseker foutlose reiservarings.
• Begroting & Koste Bestuur: Verseker dat reispakkette binne begroting is sonder om kwaliteit in te boet.
• Aanbiedings & Verslagdoening: Gebruik Google Suite, TOURPLAN, CANVA, WETU, en Microsoft PowerPoint om aantreklike aanbiedings en verslae saam te stel.
• Sakelike Reistogte: Reis af en toe vir besigheidsdoeleindes, insluitend terreininspeksies en industrie-geleenthede.

Minimum Vereistes:

Diploma of soortgelyke kwalifikasie in Toerisme, Gasvryheid of 'n verwante veld.
Minimum 5 jaar ondervinding in inkomende toerisme, spesialiseer in Groepe, FIT Leisure en MICE (Meetings, Incentives, Conferences & Exhibitions).
Uitstekende kennis van Suidelike en Oos-Afrika as 'n toerismebestemming.
Vaardigheid in Google Suite, TOURPLAN, CANVA, WETU, en Microsoft PowerPoint.
Bereidwilligheid om vir besigheid te reis indien benodig.

Vaardighede & Eienskappe:

Verkope & Resultaatgedrewe: Bewese vermoë om verkoopsdoelwitte te bereik en oortref.
Detail-georiënteerd & Georganiseerd: Sterk vermoë om multitasking te hanteer en komplekse reisroetes te bestuur.
Kreatiwiteit in Reisbeplanning: Innoverende benadering tot die samestelling van unieke reiservarings.
Sterk Kommunikasie & Onderhandelingsvaardighede: Vermoë om 'n goeie verhouding met kliënte en vennote te bou.
Kliëntgerigte Benadering: Toewyding om uitsonderlike diens te lewer.
Spanwerker & Onafhanklike Werker: Vermoë om goed saam met ander te werk, terwyl jy selfstandige inisiatief neem.
Meertaligheid: Vaardigheid in verskeie tale sal voordelig wees.

Ontwerp onvergeetlike ervarings—doen nou aansoek en neem reisbeplanning na die volgende vlak

Sluit aan by ons span en bring droomreise tot lewe. Doen vandag aansoek en help ons om uitsonderlike reiservarings vir groepe en aansporingsreisigers te skep

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