Bench Restaurant General Manager

2 days ago

Port Elizabeth, Eastern Cape, South Africa Pty Full time R250 000 - R400 000 per year


Description

A vacancy exists in the Operations Department for a Talent Pool/ Bench Restaurant General Manager (RGM), the successful incumbent/s will be part of a development programme aimed at getting them ready for future Restaurant General Manager positions that may arise in the business.

KEY RESPONSIBILITIES

  • Achieve CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
  • Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
  • Forecast and schedule labour by shift and create a deployment plan to control labour costs and meet the needs of the business by utilising tools i.e. Macromatix.
  • Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
  • Implement restaurant training programmes for all staff to enable them to maximise performance and realise their career potential.
  • Support and demonstrate the How We Win Together at KFC principles, acting as a role model and providing leadership with heart, smart and courage.
  • Manage cost controls in accordance with Company Policy and Procedures, directing the activities of employees in meeting targets placed on controllables, maximizing sales, operating efficiency and profitability.
  • Manage Local Store Marketing (LSM) activities to grow sales.
  • Ensure that the training and development of employees is to company standards, and initiate action where necessary to ensure that all employees meet the standards of performance required.
  • Achieve consistent results through team management.


Requirements

INHERENT REQUIREMENTS FOR THE JOB

  • Minimum 12 months in a managerial experience in the Quick Service Restaurant (QSR) Industry 
  • English Proficiency
  • Numeracy Proficiency
  • Computer Literacy
  • Financial Acumen
  • Grade 12 NQF Level 4 and preferably a suitably related tertiary qualification
  • A passion for product quality and the customer service experience, pride in the KFC Brand

      Closing Date: 05 February 2025



Work Level

Management

Job Type

Permanent

Salary

Market Related

EE Position

Yes

Location

Port Elizabeth / Gqeberha

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