Camp Manager

An extraordinary opportunity awaits a passionate and experienced hospitality professional to lead operations at the iconic Hamilton's Tented Camp, nestled deep within the Kruger National Park. We're seeking a dynamic Camp Manager who thrives in remote luxury environments and is ready to deliver unforgettable guest experiences while driving operational excellence.This is more than a management role—it's a chance to shape the soul of one of South Africa's most exclusive safari destinations. As a strategic leader and hands -on host, you'll oversee every detail of camp life, from guest activities and staff development to logistics, compliance, and community engagement.Key Responsibilities Operational Management: – Oversee all aspects of daily camp operations in partnership with Lodge Management. – Ensure seamless coordination across departments to maintain high service standards. – Manage logistics, maintenance, and hygiene protocols across camp facilities. – Sales of beverages and handcrafted curios to enhance the guest experience. Guest Experience – Deliver personalized, world -class hospitality to every guest. – Plan and execute daily activities, including game drives, bush walks, and surprise experiences. – Resolve guest concerns promptly and professionally. Staff Leadership – Support recruitment, training, and performance management of camp staff. – Foster a culture of excellence, respect, and continuous development. – Uphold disciplinary protocols and resolve internal conflicts with integrity Financial Oversight – Assist in budget development and cost control measures. – Maintain accurate inventory and financial reporting systems. – Conduct monthly, quarterly, and annual stock takes. Compliance & Sustainability – Ensure adherence to SANParks regulations, environmental standards, and safety protocols. – Maintain up -to -date licenses and permits for camp operations and staff. – Champion eco -conscious practices and community development initiatives. Health & Safety – Implement emergency procedures and uphold sanitation and food safety standards. – Ensure medical readiness and trauma response capabilities. Reporting & Communication – Provide regular performance updates to senior management. – Maintain clear communication channels with staff, guests, and leadership Continuous Improvement – Analyze feedback to identify areas for enhancement. – Introduce innovative ideas aligned with the Imbali Safari Lodge brand. RequirementsMinimum 3 years' experience in camp or lodge management.Strong leadership, interpersonal, and crisis management skills.Must demonstrate maturity, professionalism, and excellent communication skills.Valid driver's license and off -road driving proficiency.First aid training and basic mechanical/electrical knowledge are beneficial.Proficient in Microsoft Office.Knowledge of Kruger Park geography preferred.Familiarity with South African tourism regulations and Acts.Fluency in English; Shangaan or related African language advantageous.Knowledge of foreign languages would be advantageous.Warm, professional, and guest -centric demeanor.Adaptable, resilient, and composed under pressure.Detail -oriented with high standards of cleanliness and presentation.Self -disciplined, punctual, and respectful.Passionate about flora, fauna, and cultural engagementCapable of working independently, handling pressure, and taking full responsibility for tasks. Benefits The position is available to either a single candidate or a couple, provided one partner is a qualified Field Guide or Lodge Administrator. – This is a live -in role, suitable for individuals or couples. – Accommodation and meals are provided. – Leave includes 7 consecutive days off per month and 21 consecutive days of annual leave. – Applicants must supply contactable references from at least three previous managers. A highly competitive, market -related package will be discussed during interviews or upon request. The package includes a Provident fund of which the company contributes 5%.