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Night Shift Manager
2 weeks ago
Job Description:
Company Description
Outsource-X specializes in delivering hybrid outsourced and offshore solutions tailored to a wide range of business needs. We provide dedicated teams to support staffing requirements across various domains from sales to digital content creation. With proven expertise and a commitment to operational excellence, we ensure that transitioning your workforce offshore is seamless and efficient. Our operations run 24/7, 365 days a year to keep your business moving without interruption.
Role Description
Join our team as a Night Shift Manager Full-Time, On-Site | Somerset West
Are you a natural leader who thrives under pressure and keeps operations running like clockwork? We're looking for a hands-on Night Shift Manager to take charge of our overnight operations and lead a committed, high-performing team through the most crucial hours of the day.
What You'll Do:
Supervise and support the night shift teams
Handle escalations and crisis situations
Provide first-line IT support for hardware, software, and network issues
Manage escalations and troubleshoot technical problems quickly and efficiently
Ensure operational continuity and compliance
Submit end-of-shift reports
What You Bring:
Proven experience managing teams
Strong IT knowledge: hardware, software, networks, and common troubleshooting
Crisis management and problem-solving skills
Tech-savvy with the ability to use monitoring tools and support software
Excellent communication and multitasking abilities
Willingness to work strictly night shifts
Working Schedule: Monday to Friday 21:00 -06:00
Required Skills:
Crisis Management
Content Creation
Operations
Compliance
Operational Excellence
Troubleshooting
Pressure
Software
Business
Sales
Communication
Management