Receptionist/Opera Exeperience

Job Title: Receptionist/Opera Experience

Location:
North West, Bojanala Platinum District, Groothoek

Job Type:
Permanent, Full-Time

Primary Industry:
Travel, Leisure, Tourism and Hospitality

Secondary Industry:
Travel, Leisure, Tourism and Hospitality

Job Description
The Receptionist/Opera Experience role based in Groothoek, North West, is a key position within the Travel, Leisure, Tourism, and Hospitality industry. The successful candidate will be responsible for providing exceptional customer service and administrative support.

Job Duties

• Welcome and greet guests in a professional and friendly manner
• Manage incoming calls and respond to inquiries promptly
• Handle reservations and bookings efficiently
• Assist with guest check-ins and check-outs
• Maintain a clean and organised reception area
• Provide information on local attractions, events, and services
• Utilise Opera software for managing reservations and guest information

Required Qualifications

• Excellent communication and interpersonal skills
• Proficiency in Opera software or similar reservation systems
• Previous experience in a front desk or customer-facing role
• Strong organisational abilities and attention to detail

Education
A minimum of a high school diploma or equivalent qualification is required. Additional certification in hospitality or related field is desirable.

Experience
At least 2 years of experience in a receptionist or customer service role within the hospitality industry is preferred.

Knowledge And Skills

• Familiarity with hotel operations and guest services
• Ability to multitask and work efficiently in a fast-paced environment
• Proficient in Microsoft Office applications

Preferred Qualifications

• Additional language proficiency is an advantage
• Certification in Opera software or similar reservation systems

Working Conditions
This role involves working in a dynamic and customer-focused environment. The Receptionist/Opera Experience may be required to work shifts, including evenings, weekends, and public holidays.