Canteen Manager

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.

We have an amazing opportunity for a Canteen Manager to be based in Cape Town. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be take accountability for, manage and report on the F&B Canteen function in order to ensure smooth running and management of operations. This includes health and safety management, facility management, kitchen management, stock management, resource planning, customer service levels, financial profitability and cost control, adherence to departmental processes and reporting and company policies. The successful incumbent must ensure that the F&B experience attracts and retains customers on a daily basis. 

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• F & B Qualification 
• Valid driver's license
• Food and Beverage Industry experience 

What You'll Do For The Brand:

• Ensure compliance with health and safety regulations regarding food preparation and serving, building maintenance in kitchen and service areas
• Ensure internal F&B processes are followed
• Ensure the GAAP system is up and running at all times
• Ensure the F&B facility is well maintained at all times, clean, tidy work and service areas. This includes the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area. Ensure the cutlery and crockery is clean and in good condition for use by customers.
• Ensure cash up processes are followed in order to accurately account for/disclose and report on sales
• Monitor food preparation, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards
• Coordinate kitchen and service resources to ensure economical use of food, timely preparation and optimal service delivery
• F&B canteen cost and budget management to ensure maximum profitability. Financial management of F&B targets for the canteen, cash and stock control.
• Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure stock is maintained at a good standard- declare F&B stock wastages and breakages to dispense of expired stock. Ensure F&B stock is neatly packaged to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
• Maintain accurate record of stock (food and equipment/ inventories/crockery/ cutlery) utilizing the relevant software system (GAAP). Account for variances and shortages as well as corrective action and intervention. Ensure stock control, stock reconciliation, stock recording and stock reporting is accurate and well managed. This includes front and back office stock.
• Schedule resources and assign duties taking into account busy periods, events, operating hours to ensure that the F&B department is sufficiently staffed and able to meet operational requirements.
• Manage all Food and Beverage staff at the canteen. This includes Stock Controller, Store men, F&B Supervisors, and management of the waitrons/cashiers as well as kitchen staff which includes chefs/grillers/kitchen coordinators/scullers etc. Ensure F&B staff conduct is acceptable and follow relevant disciplinary actions to address concerns.
• Establish standards for optimal staff performance and conduct performance reviews. Ensure poor performance management takes place with staff that underperform.
• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters.
• Ensure timeous submission of daily, weekly, monthly F&B reports
• Work closely with Betting Branch Manager to enquire about customer experience and areas of improvement to ensure that F&B experience attracts and retains customers/punters.

What You'll Bring To The Team:

• Showing concern for all aspects of the job; accurately checking processes and tasks; maintaining watchfulness over tasks and ability to identify irregularities.
• Good problem solving skills
• Excellent people management skills
• Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition.
• Making customer needs a primary focus of one's actions
• System experience in terms of understanding input into the system, maintaining the system and reporting via system generated result to reflect accurate information 

So, are you ready to level up, learn and perform at your best? Apply now 

 Please note that only candidates who meet the stipulated minimum requirements will be considered.