International Recruitment Officer, Africa

International Recruitment Officer, Africa

The International Recruitment Officer (RO) Africa, reporting to the
Associate Director (AD) Africa, is responsible for supporting the execution
of tactical and strategic student recruitment initiatives in designated
territories and channels within Africa. This role focuses on generating
qualified applications for the SGU Doctor of Medicine degree program across our
campuses in Grenada and the UK. The Officer contributes to achieving agreed
recruitment targets within allocated budgets and provides market feedback to
strengthen SGU's overall recruitment strategy.

Essential Functions

Recruitment & Outreach

• Support the Africa recruitment team in achieving student recruitment goals across agreed
  markets and channels (agency, feeder, and direct).
• Manage and engage
  prospective student leads through Salesforce CRM, ensuring effective lead
  qualification and timely follow-up.
• Provide educational
  counseling to prospective students and their families, both in-person and
  online, guiding them through the application process.
• Assist students with
  the collection of application documents and ensure a smooth transition
  into the admissions process.

Market Engagement & Events

• Coordinate and
  participate in exhibitions, recruitment fairs, school visits, and SGU
  information sessions.
• Represent SGU
  professionally at recruitment events, providing guidance to schools,
  agencies, students, and sponsors.
• Build and maintain
  strong relationships with education agents, feeder institutions, and other
  recruitment partners.
• Identify new
  recruitment opportunities and report on emerging trends within designated
  markets.

Collaboration & Administration

• Maintain accurate and
  up-to-date student records in Salesforce CRM.
• Work closely with
  Admissions and other SGU departments to ensure efficiency and a seamless
  applicant experience.
• Provide timely market
  updates, performance reports, and recruitment analysis to the Associate
  Director.
• Collaborate with
  SGU's international Regional Managers to maximize recruitment potential
  across all channels.

Market & Institutional Knowledge

• Develop comprehensive
  knowledge of SGU's programs, admissions requirements, and comparative
  education systems.
• Stay informed about
  local medical associations, regulations, and competitive developments,
  providing feedback to SGU leadership.
• Deliver effective
  presentations and proposals to prospective students, partners, and
  institutions, highlighting SGU's value proposition.

Essential Knowledge, Skills & Abilities

• Background in student
  recruitment or a related area (e.g., admissions, international education).
• Sales or business
  development experience, with understanding of school and agency recruitment
  channels.
• Strong interpersonal
  skills and ability to engage with diverse audiences including students,
  sponsors, and agents.
• Networking skills and
  the ability to establish lasting professional connections.
• Ability to work independently
  and collaboratively, demonstrating initiative and professionalism.
• Excellent
  presentation, communication, and organizational skills.
• Ability to work under
  pressure, meet deadlines, and manage competing priorities.
• Results-oriented and
  target-driven, with a professional manner and appearance.

Qualifications

• Bachelor's degree required.
• 1–3 years of experience in international education and recruitment.
• Fluency in English (additional languages preferred).

Work Environment / Physical Demands

• Role is home-based in Africa.
• Positive, collaborative, and professional working environment.

Hours and Travel

• Travel required across Africa.
• Flexibility to work evenings and weekends during peak recruitment periods.

We Are

·       Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.

·       A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.

·       Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.

·       Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.

·       Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.

About University Support Services, LLC
University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.

USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.