Data Centre Manager

7 days ago

Midrand, Gauteng, South Africa Manpower Full time
Our client based in Isando, Johannesburg is seeking a Data Centre Manager to join their team. The Data Centre Manager is the leader of data centre operations, responsible for 24x7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent 
manages and supervises teams of employees within the Data Centre. The role is required to oversee equipment maintenance, inventory, customer service, contractor management and employee management.

OBJECTIVES 1.
MAIN FUNCTIONS OF THE JOB
Data Centre Management
  • Responsible for equipment maintenance tasks such as managing and installing custom upgrades for clients, replacing cables, components and accessories
  • Conduct working methods to ensure zero capacity incidents, and to maintain agreed PUE levels
  • Ensure that records, drawings and schematics of the data centre environment/s are maintained
  • Evaluate the best practices for design and maintenance
  • Supervise a team of technicians to ensure smooth operation of the facility
  • Manage working methods to ensure that all SLA and MSA's are achieved
  • Ensure that planned and corrective maintenance is carried out according to predefined standards and schedules
  • Share knowledge and best practices across all Data Centres by building close relationship with other DC Managers and peers
  • Expected to improve current processes, and introduce automation with aim towards simplification
  • Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution
  • Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime. This includes capacity management of assets under safe operating design parameters.
  • Management of data centre cabling infrastructure supporting 99.99% uptime
  • Active participation in new data centre builds or expansions
  • Monitoring and alerting of all critical components
  • Ensuring comprehensive Root Cause analysis are completed for all incidents/outages
  • White space capacity planning
  • Quick responses to potentially critical situations
  • 3rd party vendor management and service delivery
  • Active involvement in network, physical and cyber security matters
Compliance, Audit & Risk:
  • Ensure compliance is maintained incorporating industry best practices
  • Ensure data centre facilities best practices are enforced, maintained and improved
  • Ensure data Centre cleaning standards are enforced and maintained
  • Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline/RFS
  • Risk identification and mitigation
  • Ensuring adherence to all relevant standards and policies
  • Active involvement in all audits
  • Strong adherence to process
  • Ensure that inter-departmental OLA's (Operational Level Agreement) are met
Information Security:
  • Identify and manage risks with regards the companies information assets & systems. This includes risks in regards confidentiality, availability and integrity.
SKILLS REQUIREMENT:
Finance
  • Forecasting of future spend
  • Monitoring and managing of budgetary spend
  • Budgetary reporting
Leadership
  • Innovate and make decisions on your own, but also know how to take direction when it is given
  • People management
  • Active involvement with staff onboarding
  • Guide and develop staff by working with HR to ensure skills, training and performance requirements are met
  • Defining of personal development plans for direct reports
  • Defining of measurable KPI's for direct reports
  • Develop and grow relationships with other business units
  • Support and adherence to BEE targets when onboarding new resources
  • Effective communication across all relevant platforms
  • Excellent communication skills and ability to interact professionally with a diverse group of clients, colleagues and staff
  • Interact with all levels of the organization in a professional, and tactful manner
  • Provide guidance and mentorship to direct and indirect reporting staff
Administrative duties
  • Scheduling of employee shifts, standby and after hour rosters
  • Ensuring compliance with internal policies and regulations
  • Change and incident management
  • Ensure adherence to all established guidelines and management practices for employees
  • Occupational Health and Safety responsibilities
  • Reporting accurately, as per agreed format, quality and timelines
  • Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management
Client satisfaction
  • Ensure client satisfaction by providing an optimal level of customer service, in line with company objectives
  • Client support responsibilities can include, but is not limited to, client relations, responding to client inquiries and coordinating with other organizations
  • Meeting of defined client survey and reporting targets
  • Ability to understand client urgency and sensitivity of problem / incident / request
General:
  • Open to provide after-hours support as needed for significant issues
  • Excellent verbal and written communication skills
  • Excellent technical abilities
  • Proactive problem solving
QUALIFICATIONS AND EXPERIENCE:
  • Electrical and/or mechanical qualification preferable
  • Cabling qualification preferable
  • Minimum 5 years relevant data centre experience
  • +5 years' experience, managing teams, including line management, appraisals, performance reviews, hiring new team members, participating in disciplinary matters, financial management, etc.
  • Extensive knowledge on Data Centre environments and critical infrastructure systems e.g. Cabling, Cooling, Power
  • Experience of Data Centre KPIs (incident ticket related matters, time to solve tickets, physical security, infrastructure metrics, staff, safety, overall operations)
SHEQ, INFORMATION SECURITY, LEGAL AND OTHER REQUIREMNTS AND OBLIGATIONS:
  • Employees to demonstrate commitment to the requirements of the Integrated Management System by:
  • Taking reasonable care for the health and safety of himself/herself, others and the workplace.
  • Obeying all stipulated company rules, policies and procedures in compliance to the Occupational Health and Safety Act 85 of 1993, the Health & Safety Management Program, ISO 27001:2022, ISO 9001:2015, ISO 14001:2015 and ISO 50001:2018 Standards.
  • - Report all unsafe or unhealthy conditions and threats that come to his/her attention that may affect persons or the business.
  • Ensuring the preservation of confidentiality, integrity and accessibility of information for the company and our respective clients.
  • Committing to the implementation and maintenance of our Quality Management System.
  • All company employees are responsible for the quality of their work and the protection of company and client information.
  • Committing to the implementation and maintenance of our Environmental Management System, environmental statutory and regulatory compliance and performance.
  • Committing to the implementation and maintenance of our Energy Management System, energy related statutory and regulatory compliance and performance.
  • Committed to the protection of personal information and POPIA or other relevant statutory and regulatory compliance and performance
Please note that only shortlisted candidates will be contacted. 

  • Head Data and Analytics

    2 weeks ago

    Midrand, Gauteng, South Africa DBSA Full time

    Job DescriptionThe Head Data and Analytics is responsible for leading the strategic direction, development, and implementation of dataanalytics initiatives across the organisation. This role ensures that data-driven insights align with business needs,enhance operational efficiency, and support the organisation's strategic objectives. This role's primary...

  • Senior Account Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Datacentrix Full time R1 200 000 - R2 400 000 per year

    Datacentrix is seeking a Senior Account Manager to drive revenue growth through strategic engagement with key enterprise clients. The successful candidate will be responsible for managing and expanding client relationships, identifying new business opportunities, and promoting Datacentrix end-to-end ICT solutions including infrastructure, cloud, security,...

  • Data Engineer

    2 weeks ago

    Midrand, Gauteng, South Africa Decision Full time R750 000 - R1 800 000 per year

    Job Description: We are looking for strong Data Engineers to join our Data, Information and Analytics team as client-facing, permanently employed consultants. Someone who is passionate about data and implementing technology solutions and leading project teams to achieve business outcomes. There will be exposure to a wide range of industries, so the ability...

  • Data Engineer

    2 weeks ago

    Midrand, Gauteng, South Africa Decision Inc Full time R900 000 - R1 200 000 per year

    We are looking for strong Data Engineers to join our Data, Information and Analytics team as client-facing, permanently employed consultants. Someone who is passionate about data and implementing technology solutions and leading project teams to achieve business outcomes. There will be exposure to a wide range of industries, so the ability to quickly...

  • Data Engineer

    2 weeks ago

    Midrand, Gauteng, South Africa Decision Inc. Full time R450 000 - R750 000 per year

    We are looking for strong Data Engineers to join our Data, Information and Analytics team as client-facing, permanently employed consultants. Someone who is passionate about data and implementing technology solutions and leading project teams to achieve business outcomes. There will be exposure to a wide range of industries, so the ability to quickly...

  • Data Architect

    2 weeks ago

    Midrand, Gauteng, South Africa PSG Konsult Full time R50 000 - R150 000 per year

    Designation:Data Architect | Midrand, Waterfall, Gauteng | PermanentCategory:Information TechnologyJob Level:Professionally qualified and experienced specialists and mid-managementPosted by:PSG Financial ServicesPosted on:04 Dec 2025Reference Number:POS02927Closing date:31-Dec-2025Position Type:PermanentLocation:Waterfall Magwa CrescentOverview:VACANCY |...

  • Senior Data Engineer

    7 days ago

    Midrand, Gauteng, South Africa Netstar Full time

    We are seeking a highly skilled and experiencedSenior Data Engineerto join our dynamic team. This role will support our software development team and data scientists by engineering robust data solutions that ensure optimized and consistent data delivery architectures across ongoing projects. The ideal candidate will be passionate about big data technologies,...

  • Data Integration Specialist

    7 days ago

    Midrand, Gauteng, South Africa Premier FMCG (Pty) Ltd Full time

    Job DescriptionJob PurposeYou will be expected to provide advanced data analytics and insights to support the Bakery Sales division. The role focuses on integrating diverse bakery sales data sets, refining pricing and promotional strategies, guiding decision-making, and enabling the sales team to optimise performance and improve marginal contribution across...

  • BMS Technician

    7 days ago

    Midrand, Gauteng, South Africa Manpower Full time

    Our client based in Johannesburg is seeking a BMS Technician to join their team. The ideal candidate will ensure that all Data Centre Systems (Netbotz, DCE, EBO and PME) are set up, tested, and configured to provide valid, accurate data at all times. MAIN FUNCTIONS OF THE JOBConduct and manage working methods to ensure all clients SLAs are...

  • Senior Manager

    1 day ago

    Midrand, Gauteng, South Africa Deloitte Full time

    Company DescriptionAbout Deloitte Africa Consulting ServicesInnovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients' most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete. Our...