Marketplace Account Specialist – Takealot, Makro

2 weeks ago


Crown Mines Gauteng, South Africa Multi Junction Full time R60 000 - R120 000 per year

We are a fast-growing e-commerce and wholesale company managing multiple brands across top online marketplaces including Takealot, Makro, and Amazon. We're looking for a highly experienced Marketplace Account Specialist who understands how these platforms operate and can manage listings, pricing, returns, compliance, and customer communication effectively.

Key Responsibilities:

  • Manage and optimize product listings across Takealot, Makro, and Amazon.
  • Monitor and improve account health metrics such as returns, cancellations, and reviews.
  • Coordinate with warehouse and dispatch teams to ensure smooth order fulfillment.
  • Handle customer queries, returns, and disputes as per platform guidelines.
  • Analyze sales performance and create reports for management review.
  • Ensure compliance with each marketplace's policies and standards.

Requirements:

  • Proven experience managing accounts on Takealot, Makro, and/or Amazon (minimum 1 year).
  • Trackable references from past employers or clients (verification will be done).
  • Strong understanding of marketplace policies, listing optimization, and customer service.
  • Excellent communication, analytical, and problem-solving skills.
  • Must be based in Johannesburg (no remote or relocation options).

Do Not Apply If:

  • You have never worked with Takealot, Makro, or Amazon seller platforms.
  • You cannot provide verifiable references.
  • You reside outside of Johannesburg.

Job Type: Full-time

Pay: R5 000,00 - R10 000,00 per month

Work Location: In person


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