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Senior Associate Technical Proposal Writer

2 weeks ago

Durban, KwaZulu-Natal, South Africa NTT DATA Middle East and Africa Full time R500 000 - R1 200 000 per year

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA
NTT DATA's Cloud Services Division helps enterprises modernize, migrate, and manage workloads across AWS, Azure, Google Cloud, and hybrid platforms.

As a Proposal Writer you will transform complex solution inputs into clear, compelling, and compliant proposals that win new business and deepen client trust. You will partner with solution architects, pursuit leads, practice SMEs, delivery, legal, security, and pricing teams to produce high‑quality RFx responses (RFI/RFP/RFQ), statements of work (SOW) narratives, and related client‑facing materials.

While based in South Africa, this is a
Global Role
working within the
NTT Global
Cloud
Practice
, supporting large global Cloud Advisory, Modernization and Managed Services client bids and engagements in
North America and Europe
, as well as local bids in
Middle East & Africa
.

Key responsibilities and attributes:

  • Analyse RFx packages (RFP/RFI/RFQ, addenda, Ts&Cs) to identify requirements, evaluation criteria, risks, and submission logistics; build content plans.
  • Storyboard and craft persuasive narratives tailored to buyer personas (business, technical, procurement) that articulate value, differentiation, win themes, and proof points for cloud migration, modernization, managed services, FinOps, SRE/DevOps, and security‑compliant operations.
  • Draft, edit, and integrate all proposal sections (executive summary, technical/solution, service model, methodologies, SLAs/OLAs, governance, transition/KT, staffing, past performance/case studies, risk/mitigation, assumptions/dependencies, commercial narrative) to align with RFx instructions and evaluation criteria.
  • Collaborate with SMEs and partners to gather technical content and evidence (architecture overviews, delivery methodology, certifications, security & compliance attestations such as ISO 27001/SOC 2), ensuring accuracy and regulatory/commercial compliance.
  • Maintain and curate a reusable content library (templates, boilerplates, service catalog entries, graphics/call‑outs, resumes/bios, past performance) and continuously improve content based on win/loss insights.
  • Ensure editorial excellence: enforce house style, clarity, consistency, and brand; perform line/copy‑editing and quality checks including accessibility and plain‑language readability.
  • Support post‑submission activities: Q&A, oral presentations, BAFO clarifications, and grants/reporting‑style narratives when required.
  • Partner with bid/proposal managers and commercial architects to align the written story with solution scope, assumptions, and commercial positioning.
  • Uphold data privacy and confidentiality across all client and partner artifacts.
  • Audience‑centric storytelling: Writes with empathy for executive, technical, and procurement readers; grounds claims in evidence and benefits.
  • Compliance discipline: Maps requirements to responses; closes all compliance gaps; follows submission instructions precisely.
  • Content curation & reuse: Organises reusable content, maintains freshness, and tailors intelligently—never copy‑paste.
  • Critical thinking: Distils complex inputs, identifies risks/assumptions, and proposes mitigation.
  • Quality ownership: Treats the document like a product; drives reviews and implements feedback with urgency and care.
  • Resilience & adaptability: Thrives under deadline pressure and shifting scopes.

Academic qualifications and certifications:

  • Bachelor's degree in a relevant field (e.g., Communications, English, Technical Writing, Business/Marketing, Engineering/IT) or equivalent practical experience.

Required experience:

  • 3+ years' experience developing funded or shortlisted proposals for cloud services (IaaS/PaaS/SaaS), managed services/AMS, and/or application modernisation programs
  • Familiarity with global procurement frameworks (e.g., public‑sector RFx processes, FAR/DFARS for U.S., EU procurement directives) and enterprise sourcing practices.
  • Experience collaborating with partners/hyperscalers (AWS/Azure/Google Cloud) and technology alliances in joint proposals.
  • Experience building graphics and data visuals (e.g., solution diagrams, process flows) with PowerPoint/Visio or equivalent.
  • Demonstrated success writing winning enterprise or public‑sector proposals in technology services—ideally cloud, managed services, or large‑scale IT transformation.
  • Exceptional writing, research, and editing skills with meticulous attention to detail and a track record of simplifying complex technical concepts for mixed audiences.
  • Strong project management capabilities with the ability to prioritise multiple, concurrent deadlines in a fast‑moving, global environment.
  • Proficiency with Microsoft 365 (Word, PowerPoint, Excel), collaboration platforms (SharePoint/Teams/Confluence), and proposal management tools (e.g., RFPIO, Loopio, Qvidian) or willingness to learn quickly.
  • Collaborative communicator able to influence without authority and drive inputs from busy stakeholders across time zones.

Workplace type:
Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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contact us
.