Medical Receptionist

2 weeks ago

Somerset West, Western Cape, South Africa West Med Full time R180 000 - R250 000 per year

West Med Medical Centre, a multidisciplinary medical and aesthetic clinic based in The Sanctuary Shopping Centre, Somerset West. The services we provide include dermatology, gynaecology, and advanced aesthetic treatments.

We're looking for a professional, well-organised, and patient-focused individual to join our team in a front-line reception and coordination role.

Key Responsibilities:

  • Managing patient bookings and scheduling appointments across multiple departments
  • Handling all incoming communications (calls, emails, WhatsApp, and text messages) with professionalism
  • Assisting with billing, medical invoicing, and ICD-10 code capturing
  • Maintaining high accuracy in data entry and patient records
  • Supporting day-to-day operational tasks in a busy clinic
  • Ensuring patient confidentiality at all times

Requirements:

  • Experience in a medical or clinical setting
  • Knowledge of MEDEDI practice management system ,or Good X
  • Fluent in English and Afrikaans (spoken & written)
  • Microsoft Outlook, word and Excel
  • Excellent communication, interpersonal, and organisational skills
  • Ability to multitask in a fast-paced environment
  • Willingness to work weekends on a scheduled basis

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