Counter Assistant Reliever

2 weeks ago

Cape Town, Western Cape, South Africa Nnacefieldpaints Full time

Job Title: Counter Sales Representative Reliever

About the Role:

We are seeking a motivated Counter Sales Representative to join our team. This role is customer-facing and requires someone who is friendly, efficient, and able to provide excellent service while handling sales at the counter. You will assist customers with product enquiries, process sales, and ensure a smooth, professional experience.

Key Responsibilities:

  • Greet and assist walk-in customers with product knowledge and advice.

  • Process sales transactions accurately using the Omni Point of Sales system.

  • Handle invoices, receipts, and daily cash-up procedures.

  • Assist account customers with queries, including how to read and understand their statements.

  • Manage quotations, orders, and ensure follow-ups are done on time.

  • Ensure stock availability and coordinate with despatch where needed.

  • Provide friendly and professional customer service at all times.

  • Support sales growth by meeting and exceeding counter sales expectations.

  • Step in and perform duties for absent staff (sales, colour mixing, admin, cleaner)
  • Provide counter sales service, ensuring excellent customer experience
  • Perform and support colour mixing when required

Skills & Attributes:

  • Strong customer service skills with a positive, approachable attitude.

  • Ability to work well under pressure and manage busy counter periods.

  • Quick thinker with problem-solving abilities.

  • Knowledge of invoicing, receipts, and account customer processes.

  • Experience in daily cash-up procedures and balancing.

  • Ability to read and explain customer statements clearly.

  • Computer literacy with prior Omni POS experience (advantageous).

  • Good communication, organisation, and teamwork skills.

Requirements:

  • Previous experience in counter sales, invoicing, or customer service.

  • Familiarity with Omni POS or similar sales systems preferred.

  • Reliable, punctual, and professional.

  • Strong sense of responsibility and accuracy with cash handling.

Hard Skills (Technical):

  • Counter Sales Experience
  • Colour Mixing (Paint industry experience advantageous)
  • POS system usage
  • Basic Excel, Email, and computer literacy
  • Driving and route familiarity
  • HR knowledge: issuing warnings, managing leave, conflict resolution

Soft Skills (People & Personal Traits):

  • Strong Leadership and Delegation Skills
  • Excellent Communication (verbal & written)
  • Problem Solving and Decision-Making Ability
  • High Emotional Intelligence
  • Adaptable and Quick Learner
  • Dependable and Honest
  • Self-Motivated with Initiative
  • Professional under pressure

be able to colour match or ability to learn will be a bonus

Branches in which you are required to relieve

Brackenfell

Strand

Mitchells Plain

Athlone

Job Type: Temp to perm

Contract length: 4 months

Pay: R5 500,00 - R6 500,00 per month

Application Question(s):

  • will you be able to travel to the branches indicated at any time?

Experience:

  • sales: 2 years (Required)

License/Certification:

  • drivers license (Required)

Willingness to travel:

  • 75% (Required)

Work Location: On the road

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