Store Manager

2 weeks ago

Roodepoort, Gauteng, South Africa Staffsols Full time R250 000 - R500 000 per year
Our client is looking for a Retail Store Manager to oversee the full operational function of a retail store, ensuring profitability, operational efficiency, exceptional customer service, and full compliance with company standards and legal requirements. This role requires strong leadership, commercial awareness, and the ability to drive high performance within the store team.

Key Responsibilities
1. Retail Store Management
  • Support the creation and execution of strategic plans that enhance store performance and operational effectiveness.
  • Identify current and future customer needs through strong relationship-building and customer engagement.
  • Ensure product and service availability by managing stock levels, approving supplier contracts, and overseeing inventory processes.
  • Develop and implement pricing policies, promotional activities, and merchandising strategies aligned with sales and market trends.
  • Analyse operating and financial reports to drive profitability and inform marketing and operational decisions.
  • Maintain store safety, security systems, and a clean working environment for staff and customers.
  • Ensure full compliance with legal and operational standards to uphold the store's reputation.
  • Oversee daily store operations, including employee scheduling, task allocation, and follow-ups.
2. Compliance
  • Operate within internal controls, policies, and procedures to maintain the integrity of store operations.
  • Identify, record, and monitor risks within the store environment; maintain the risk register and escalate concerns when required.
  • Ensure compliance with all regulatory and policy frameworks to prevent wasteful or irregular expenditure.
  • Promote a safe working environment by enforcing Health, Safety, and Environmental standards.
  • Maintain accurate documentation and records in line with compliance requirements.
3. Customer Service Management
  • Build and maintain strong working relationships with internal and external customers to ensure high service standards.
  • Represent the store at meetings and engagements with key stakeholders.
  • Address and resolve customer and operational issues promptly and professionally.
  • Uphold service-level agreements and ensure the store complies with relevant legislation and customer expectations.
4. Staff Supervision
  • Ensure all employees have performance agreements in place.
  • Conduct regular performance reviews and monitor progress against objectives.
  • Work with HR to identify development needs, training opportunities, and career progression plans.
  • Provide ongoing coaching and support to staff while addressing employee relations issues promptly and fairly.
5. Cost and Financial Control
  • Contribute to the preparation and execution of store budgets.
  • Promote the responsible, efficient, and transparent use of financial and operational resources.
  • Monitor expenditure against budget, report variances, and ensure costs remain within approved limits.
  • Identify and implement cost-saving opportunities, ensuring waste reduction and operational efficiency.
Job Specifications
Qualifications
Minimum:
  • Diploma in Business Administration, Sales, or Marketing (NQF 6)
Advantageous:
  • Bachelor's Degree in Business Administration, Sales, or Marketing (NQF 7)
Experience
Minimum:
  • 5 years' experience in Retail Sales or Marketing
  • Up to 3 years in a supervisory or team-lead role
Technical Competencies
  • Proficient in MS Office Suite and relevant retail or business systems
  • Strong understanding of retail operations, stock control, and customer service standards
Behavioural Competencies
  • Proactive and action-oriented
  • Strong problem-solving and analytical skills
  • Flexible and adaptable
  • Excellent planning and organising abilities
  • Effective supervisory and leadership skills
  • Customer-focused and resilient
  • Strong communication skills

  • Assistant Store Manager

    4 days ago

    Roodepoort, Gauteng, South Africa Clicks Group Full time R85 000 - R106 000 per year

    Listing reference:click_022787Listing status:OnlineApply by:5 December 2025Position SummaryIndustry:FMCG & Supply ManagementJob category:FMCG, Retail, Wholesale and Supply ChainLocation:RoodepoortContract:PermanentRemuneration:Market RelatedEE position:YesAbout Our CompanyClicks GroupIntroductionAre you passionate about retail and service excellence? Are you...

  • Store Assistant

    2 days ago

    Roodepoort, Gauteng, South Africa Boardroom Appointments Full time R104 000 - R156 000 per year

    Job purpose: Responsible for keeping the shelves stocked. Checking of all incoming stock. Ensuring a neat and tidy operation at all times with shelves fully stocked. Ensuring proper stock rotation and addressing slow moving / redundant stock with a sense of urgency. Assisting the Store Manager with daily, weekly and monthly sales. Identifying and...

  • Assistant Brand Manager

    2 days ago

    Roodepoort, Gauteng, South Africa Clover Full time R250 000 - R500 000 per year

    Job Advert SummaryClover is looking for an Assistant Brand Manager to supports the Brand Manager by coordinating and executing marketing campaigns, conducting market research, analysing performance metrics, and managing budgets for brand growth and consistency.Minimum RequirementsBCom Honours in Marketing or an equivalent qualification.1–2 years'...

  • Assistant Brand Manager

    7 days ago

    Roodepoort, Gauteng, South Africa Clover Full time R250 000 - R500 000 per year

    Closing Date2025/11/14 Reference NumberCLO Job TitleAssistant Brand Manager Job Type Permanent DepartmentMarketing Number of Positions1 Location - Town / CityRoodepoort Location - ProvinceGauteng Location - CountrySouth Africa Required Education LevelHonours Degree Job CategoryMarketing Job Advert SummaryClover is looking for an Assistant Brand Manager to...

  • Retail Sales Consultant

    2 weeks ago

    Roodepoort, Gauteng, South Africa Quest Staffing Solutions Full time

    We're seeking one available immediately Provide product sales and services to customers at the store.Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)Task ComplexityDuties & Responsibilities:accountable for sales and meeting sales targets• accountable for cash and stock• Provide consumer advice and education /...

  • Direct Sales Agent

    2 weeks ago

    Roodepoort, Gauteng, South Africa Quest Staffing Solutions Full time R20 000 - R60 000 per year

    We're seeking one available immediately Provide product sales and services to customers at the store.Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)Task ComplexityDuties & Responsibilities:accountable for sales and meeting sales targets• accountable for cash and stock• Provide consumer advice and education /...

  • Manager - ML

    8 hours ago

    Roodepoort, Gauteng, South Africa MTN Full time R1 200 000 - R2 400 000 per year

    DescriptionGlobal Influences:The global economy is undergoing rapid digital transformation, with AI and machine learning emerging as core differentiators for competitive advantage. Enterprises are embedding predictive intelligence into their operations, products, and customer experiences to enhance efficiency, agility, and revenue growth. Meanwhile,...

  • Senior Cashier

    6 days ago

    Roodepoort, Gauteng, South Africa Dis-Chem Pharmacies Limited Full time R30 000 - R45 000 per year

    Dis-Chem Pharmacies requires an experienced Senior Cashier for their store in Clearwater Mall. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies &...

  • Retail Team Leader

    2 weeks ago

    Roodepoort, Gauteng, South Africa Clothing Junction Full time R1 344 000 - R1 476 000 per year

    Retail Team LeaderVictory Lab - WestgateOur sister company, Victory Lab, is seeking a dedicated and results-driven Team Leader.Key Responsibilities:Lead a team of sales associates to achieve sales targets and provide exceptional customer serviceManage store operations, including inventory management and visual merchandisingDevelop and implement sales...

  • Parts Warehouse Supervisor

    2 weeks ago

    Roodepoort, Gauteng, South Africa JAC Motors South Africa Full time R500 000 - R750 000 per year

    We're seeking an experienced and organised Parts Warehouse Supervisor to join our team in the motor industry. As a key member of our operations team, you'll be responsible for:Inventory Management: Overseeing stock levels, ensuring accuracy, and implementing inventory control procedures.Warehouse Operations: Supervising daily warehouse activities, including...