Technical IT Project Manager

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Projects

• Cape Town - South Africa

Technical IT Project Manager

About Ekco
Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers' existing technology investments.

In a few words, we take businesses to the cloud and back

We have over 350 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland.

At Ekco, How We Work Matters As Much As What We Deliver. Our People Live By Four Core Values That Shape Everything We Do

• On It: We take ownership, follow through, and get things done.
• All In : We collaborate, support each other, and commit fully to shared goals.
• Connected: We build trusted relationships with colleagues, clients, and partners.
• Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

Responsibilities And Duties
The ideal candidate will come from a technical background. As the Technical Project Manager, you will be responsible for planning, coordinating, and delivering complex security and cloud projects for Ekco customers, ensuring projects are delivered to time, budget and quality with effective handover to Ekco Service Operations Teams.

The ideal candidate will combine their technical expertise with project governance, ensuring solutions are delivered on time, within scope, and aligned to security best practices and compliance standards. You will act as the primary liaison between technical teams, stakeholders, and customers.

• You should expect to typically manage multiple projects concurrently; this could be bespoke projects or urgent improvements and upgrades. The ability to react well to pressure in a fast-paced environment is going to be essential.

With large scope for accelerated growth, this is the perfect opportunity for a motivated individual looking to proactively progress their career

Reporting Line
Reports to: Head of Project Management Office (PMO)

Working closely with: PMO, Technical Leads, Service Delivery Managers, and Ekco Service Operations Teams

Day To Day Activities Of The Role

• Providing comprehensive project plans, from both technical and Ekco resources, detailing scope, roles, responsibilities, risk assessment, budgets, and timescales
• Analysing, refining and liaising on business requirements, translating these into project requirements
• Analysing business operations to understand their strengths and weaknesses, and identifying opportunities to automate processes and functions
• Managing and liaising with 3rd Parties as required in the delivery of projects where required
• Providing effective communications to the stakeholders and points of contact, and 3rd Parties (where applicable) to ensure awareness of project status, activities, changes, issues and progress.
• Producing detailed, clear, consistent, and timely documentation (Contracts, SOW, etc) whether for internal use or wider stakeholders
• Ensuring effective and timely identification, capture and management of project Risks, Assumptions, Issues and Dependencies.
• Ensuring effective and timely management of project change with capture of change (scope / schedule / budget), definition of impact, management of acceptance and subsequent project plan and resource update.
• Ensuring that key milestones are completed on time and in accordance with defined requirements and agreed budgets
• Monitoring, tracking, forecasting and reporting projects status to the PMO and senior business stakeholders.
• Provide structured project management, communications guidance and assistance to project team members.
• Ensure project team members provide quality work results and conform to standards.
• Ensure compliance with PMO governance, financial tracking, project forecasting, cost control, throughout the project lifecycle

Essential Skills / Experience

• Must have full driving licence and be willing to travel to Ekco and client locations as required to complete project requirements
• Experience working in fast-paced environments
• Ability to approach, own and solve problems independently as well as part of a team
• Comfortable switching and adapting to changing priorities
• Demonstrate successful delivery of multiple technical projects.
• Good written and verbal communication skills to assist translation of complex technical subjects for sometimes non-technical audiences.
• Typically, this level resource should have five years of experience or more working within the IT Services Industry.
• Strong knowledge of Microsoft Office business applications, including MS Project.
• Strong stakeholder management skills, including executive-level engagement

Technical Knowledge

• Strong understanding of our Microsoft cloud platforms e.g. Azure, EM+S, 0365
• Strong understanding of technical solutions e.g. MS Defender, Windows Server, VMWare & Veeam.
• Strong knowledge and understanding of the IT industry and managed services.
• Familiarity with security technologies (SIEM, firewalls, IAM, endpoint protection).

Bonus Points If You Have Experience With

• ITIL Service Transition or Service Operations
• Knowledge of technologies such as SharePoint/ Active Directory/ Messaging/ Virtualisation / Networking
• Prince2 Foundation or Practitioner qualification
• PMP or PMI certification
• Agile certifications (Scrum Master, SAFe)

Key Success Metrics

• On-time delivery percentage
• Budget adherence
• Customer satisfaction scores
• Post-project handover quality

Benefits / Perks

• Time Off: 25 days annual leave + public holidays
• Birthday Leave: One extra day off to celebrate
• Company Pension Scheme
• Employee Assistance Programme (EAP) for wellbeing support
• EkcOlympics: Global team activity challenges
• Unlimited access to Pluralsight for continuous development
• Real opportunities to grow, including international progression

Why Ekco?

• Microsoft's 2023 Rising Star Security Partner of the Year
• First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
• Ranked 4th fastest-growing technology company in the Deloitte Fast50 Awards
• A culture rooted in diversity, equality, inclusion & belonging
• A commitment to internal mobility and career progression
• Flexible, family-friendly working at the heart of our culture
• Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead

Department Projects Locations Cape Town - South Africa

Job Openings

• Netwerk Consultant Projects
• Multiple locations
• Hybrid

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Projects

• Cape Town - South Africa

Technical IT Project Manager

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