Care Home receptionist

6 days ago

Centurion, South Africa Link Up Solutions Full time

Position: Care Home Receptionist Position Overview: We are currently seeking a full-time Care Home Receptionist to join our team. The ideal candidate will have excellent communication and organizational skills, as well as a compassionate and caring nature. As the first point of contact for our care home, the Receptionist plays a crucial role in creating a positive and welcoming atmosphere for our residents, families, and visitors. Key Responsibilities: - Greet and welcome visitors, residents, and families with a warm and friendly attitude - Answer and direct phone calls in a professional and courteous manner - Maintain accurate resident and visitor logs - Assist with administrative tasks such as filing, data entry, and record keeping - Schedule appointments and maintain calendars for staff and residents - Coordinate with other departments to ensure smooth operations - Maintain cleanliness and organization of the reception area - Handle inquiries and provide information about the care home and its services - Ensure all visitors follow proper sign-in and safety procedures - Handle incoming and outgoing mail and packages - Assist with resident admissions and discharge processes - Uphold confidentiality and respect for all residents and their families - Perform other duties as assigned by the management team Qualifications: - High school diploma or equivalent - Previous experience in a receptionist or customer service role is preferred - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficient in Microsoft Office and other computer programs - Ability to handle sensitive and confidential information with discretion - Compassionate and empathetic towards the elderly and their families - Able to work independently and as part of a team - Flexible schedule, including weekends and holidays if needed We Offer: - Competitive salary and benefits package - Supportive and inclusive work environment - Opportunities for growth and development - Rewarding work that makes a positive impact on the lives of others If you are a friendly, organized, and compassionate individual looking for a fulfilling career in the care industry, we encourage you to apply for our Care Home Receptionist position. Join our team at Link Up Solutions and be a part of providing exceptional care for our residents.

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