Change Manager

1 week ago

Cape Town, South Africa Boardroom Appointments Full time

**Job purpose**:
The Change Management Manager will collaborate with cross-functional teams at to deliver change management programs including impact analysis, stakeholder management, communications, training, and ensuring that new technology solutions are rolled out successfully and in a sustainable way.

**Qualifications and experience**:

- Solid understanding of project management methodology
- Creating clear, compelling communication materials with a cohesive framework
- Analyzing and compiling data from multiple sources and pulling it all together into one output
- Providing thoughtful, structured recommendations to strategy managers and account teams
- Able to work with rapidly changing requirements
- Required Skills & Change Management Experience:

- Prosci change management certification or designation (or equivalent change certifications)
- Experience in Culture transformation, digital programs, banking industry rollouts, or technical programme implementation would be beneficial
- An amazing communicator, who has an impactful presence and can easily simplify messaging, and incorporate storytelling
- Bachelors degree

**Duties and responsibilities**:

- Create or significantly contribute to change enablement strategies and plans, including training and communications
- Conduct effective change impact assessments, readiness assessments, and stakeholder analysis
- Define, plan and execute change management plans to support communication and transition activities
- Develop, deliver and manage communication, stakeholder, training, engagement, adoption, and resistance management plans
- Integrate change management activities into project plans
- Ensure that information is communicated to impacted audiences throughout the duration of the program
- Manage stakeholder relationships
- Define and measure success metrics and monitor change progress
- Collaborate with project teams to ensure the successful execution of the end-to-end change management strategy
- Proactively identify and implement improvements to the change management strategy & methodology
- Build executive presentations and identify risks and issues relating to change management functions

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