Human Resource Officer Learnership

**HR Service Delivery and Administration at the Centre**
- Deliver the end-to-end HR service and administration for the centre.
- Responsible for creating, updating and maintaining manual and electronic personnel records and filing accordingly in line with SBV’s HR policies, procedures, practices, and related POPIA and PAIA legislation.
- Administer and provide the following documentation per company and legislative standards:

- External claim documentation and processes, including Injury on Duty (IOD), Death and Disability ICAS referrals.
- Internal documentation, including but not limited to:

- Signed job profiles and PPAs
- Engagement forms
- Termination forms
- Provident Fund
- Safrican
- Alexander Forbes Nomination forms
- Spouse insurance
- Increase letters
- Bonus provision
- Acknowledgement of Debts
- Leave forms and supporting docs
- Adhere to HR procedures and processes within the centre.
- Identify and manage HR-related risks.
- Consolidate HR related updates and information for the centre for submission to the HRBP.
- Attend centre management meetings and provide guidance and resolution to HR-related concerns raised.
- Engage with General Managers, centre Managers and Heads of Departments on HR-related matters.
- Respond to enquiries from centre employees in line with relevant policies, procedures and processes.
- Escalate queries/enquiries to HRBP, where further support or assistance is required to resolve the query/enquiry.

**Recruitment, Selection and Administration**
- Provide input to written motivations for approval of centre vacancies to proceed with the recruitment processes.
- Manage and facilitate the recruitment and appointment processes for Grade level 1 to 11 centre positions.
- Coordinate the following activities for effective planning, recruitment and appointment process:

- Provide resourcing services to the centre, including influencing and advising Line Management on job analysis, job descriptions, job evaluation, advertising, and shortlisting.
- Assist Line Managers in compiling/updating the relevant job descriptions and determining the selection criteria.

? Submit offer letter to HRBP for review and approval in accordance with the Delegation of Authority (DOA).
- Submit documentation to HRBPs/Senior HRBPs for review and creating the position.
- Submit the engagement/appointment pack to HR Shared Services for verification and request an employee number

**Onboarding and Offboarding**
- Facilitate the effective induction and onboarding of new hires:

- Onboard new employees per onboarding procedure and checklist.
- Coordinate the first day/induction and meeting between the new hire and the Line Manager/Team.
- Manage process relating to resignations, retirement, dismissals, retrenchments, and severance.
- As part of the offboarding process, conduct exit interviews.

**Governance and Reporting**
- Maintain confidentiality of information and documentation per SBV and legislative standards and policies.
- Compile, verify and submit HR reports to the relevant stakeholders HRBP, Centre Management, Finance Business Partners), including but not limited to:

- Weekly Vacancy Tracker
- Trend analysis on Performance appraisals
- End-to-end leave management o Overtime management o Complement and discrepancies o Updated staff list to training o Payroll discrepancies o IR stats (warnings, grievances) o Attrition o Organograms
- Transformation (EAP targets, transformation committee concerns)

**Maintenance on Kronos System**
- Responsible for the completeness and accuracy of timecards on Kronos for the centre in line with SBV’s legislative standards, policies and procedures.
- Adhere to Kronos deadlines for sign-off on timecards.
- Enrol new employees on the Kronos system.
- Liaise with HR Shared Services and HRIS on Kronos queries regarding time and attendance management.

**Project Execution**
- Responsible for the implementation, monitoring and tracking of the completion of HR projects within the centre.
- Conduct awareness sessions for the centre in collaboration with the Communications and Change team.
- Educate and train employees on the changes in HR processes and principles.

**Job Profiling and Evaluation**
- Prepare job profiles for new and existing positions in collaboration with Line Management.
- Prepare the job profiles and structure for job evaluation sessions.

**Learning and Development**
- Facilitate the process of identifying training/upskilling needs.
- Support the roll-out of training with SMEs and training providers.
- Compile and submit participant reports/attendance registers to the organisational development team.

**Transformation**
- Support the drive of transformation initiatives within SBV
- Assist the centre in meeting transformation and Employment Equity (EE) targets.
- Draft and obtain non-EE motivations.
- Attend Transformation Committee meetings as a representative of HR.
- Verify that the EE Plan is displayed within the centre.

**Employee Relations**
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