Centre Manager

7 days ago

East London, South Africa Abantu Staffing Solutions Full time

**Overview**:
To effectively implement strategies that will improve & influence the effectiveness with which the EC OSS facilitates the ease of doing business in the Eastern Cape due to co-location of all partners in the same geographical space.

**Minimum requirements**:

- Bachelor's Degree in Commerce/ Economics, Marketing, an MBA is an added advantage.
- 5 Years’ experience at Senior Management Level

**Responsibilities**:
**Management of the EC OSS**
- Provide high-end, functional & accessible facility where investors can meet relevant stakeholders to discuss investment opportunities
- Act as a knowledge point for technical trade & investment enquiries and industry info sharing
- Management of all partners hosted in the centre to ensure effective operation of the centre
- Ensure the centre meets its obligations in terms of the MOA entered into between the organisation and the & DTIC
- Provide effective referral support to investors & traders
- Implementation of a lead-tracking system to ensure that investors receive quality service

**Interdepartmental Relations**
- Establish and maintain a good relationship with the DTIC & TISA, DEDEAT, CIPC, Dept of Labour, Dept of Home Affairs, SARS, DIRCO, National Regulator for Compulsory Services (NRCS), IDZ, Trade & Investment Agencies & Municipal Investment Agencies
- Create and manage relations with international trade & investment agencies
- Create and manage relations with embassies & other foreign missions

**Project Management**
- Implementing strategies that respond investor needs and build investor confidence
- Implementation of an effective investor lead-tracking system that provide guidance & record progress

**Facilities Management**
- Implementing strategies that respond investor needs and build investor confidence
- Implementation of an effective investor lead-tracking system that provide guidance & record progress
- Management of the center's systems
- Management of procurement processes at the centre
- Hold regular consultation meetings with centre staff
- Provide support to tenants

**Customer Care**
- Prepare & manage client service plans
- Maintain a sound customer focused service of investment projects form concept to transaction

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