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Product Consultant

3 weeks ago

Western Cape, South Africa Smollan Full time

**Job Summary**:
To create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships.

**Responsibilities and Deliverables**:

- In-store Sales and Marketing
- Based on cold calling, visiting stores to negotiate orders and sell products to the store
- Develop relationship with store manager
- Influencing and escalating store orders to HQ and loading of VOCs on MCS and REX
- Negotiate forward share Shelf health
- Ensure product availability
- Check for and manage damaged stock process
- Check accurate pricing, promotional pricing, competitor pricing
- Effective management of demo software on all live devices
- Training of store staff
- Engaging with shoppers
- Assisting and supporting of store sales staff to drive sales vs competitor sales
- Implement and maintain POP material as per client brief
- Identify need for promotions to increase sales and negotiate with store manager
- Increase forward share / floor share / shelf share of Samsung products
- Negotiate for prime positions in store
- Drive slow moving stock and allocate sufficient space to fast moving stock
- Manage / influence stock on hand Implementation of Promotions
- Implement promotions according to head office and client requirements
- Maintain stock levels Administration
- Compile weekly and monthly reports based on customer liaison and sales
- Identify challenges and corrective actions
- Ensure account forms are completed and delivered
- Administer and complete collages as per requirements Customer Satisfaction and Service
- Gather feedback from customer complaints, queries and requests and ensure resolution

**Key Competencies**
- Organisational commitment
- Teamwork and collaboration
- Relationship building
- Agility Performance
- results driven
- Continuous growth & improvement
- Resilience & stress management
- Service Excellence
- Analysis & problem solving
- Sales orientation
- Quality and detail excellence

**Minimum Qualifications**:

- Grade 12

**Minimum Experience**:

- 1-2 years’ experience in FMCG field sales and marketing

**Knowledge, Skills & Abilities**:

- Communication Skills (verbal & written).
- Customer Service Skills Effective Administration
- Sales and Marketing knowledge
- Computer Literacy - MS Office