Technical Trainer

**GENERAL ACCOUNTABILITY**:
Reporting directly to the Technical Support and Engineering Project Manager, this position is responsible for providing technical training to all dealers and customers in Africa.

**DUTIES AND RESPONSIBILITIES: (Should be KPI/A related)**

**TECHNICAL TRAINING CURRENT**
- Prepare and provide:

- Face-to-face technical training as per OEM guidelines.
- Digital Technical Training as per OEM guidelines.
- being met.
- Provide basic technical training in addition to technical training modules, where capable and possible as per
- OEM guidelines.
- Train the trainer operating training - (maintenance and operation of the machines / Specific to the OEM
- operators’ manuals only) where capable and possible.
- Basic machine software training on known current software for machine hydraulics, hydrostatic systems, and
- programming (As per OEM Guidelines) where capable and possible.
- Proofreading and editing technical information.
- Engine mechanical and electrical operation (Basic and advanced)
- Drivetrain operation (basic and advanced)
- Hydraulic systems (Basic and advanced)
- Advanced diagnostics for engine, drivetrain, hydraulics, and electronics

**RESEARCH AND DEVELOPMENT OF TECHNICAL TRAINING**
- Development of new Manitou training material as required, with 2 weeks' prior notice.
- Create, develop, and research current and new information. (Only on receiving OEM Training)
- Create presentations for each module (Introduction, Technical overview, Maintenance, Hydraulics, Electrical,
- and additional media information).
- Translate and improve information as received from MBF, MBI, and Alfresco if capable and possible.
- Obtain information from trainers in MBF.
- Translate technical material and information if capable and possible.

**WHERE CAPABLE AND POSSIBLE, ASSIST WITH TECHNICAL SUPPORT (NOT STANDARD JOB DESCRIPTION)**
- Edit and correct OEM repair manuals (drawings, information, loss in translation, and incomplete information).
- Operations and Engineering & Solutions Departments.
- Dealers local and abroad.
- “ASSIST Tickets”.
- Prearranged - Install and reinstall the software on PAD and OPEN PAD operating systems.

**EDUCATION**:

- Trade Qualification, Red Seal Auto Electrician/Diesel Mechanic.
- Demonstrate basic knowledge of hydraulic components - MERSETA 6615.
- Experienced Technical Trainer/MBF accredited.
- Quality awareness.
- Responsible care.
- S.T.E.P.
- STEAM.
- Komatsu Electric truck service training.
- MHT/MRT Expert training (ongoing).
- Acrobat Reader DC certificate of achievement.
- Gmail 2018 certificate of achievement.
- Anticorruption MBF E-learning Certificate.
- 3.1.2.4 MBF Trainers Seminar
- 2.1.1.8 MBF Basics electricity level 1 and 2 equivalence
- 2.1.2.1 MBF Hydrostatic transmission Rexroth and Sauer Danfoss
- 2.1.2.3 MBF Accumulators-VTR
- 2.1.2.4 MBF LS variable capacity pump functioning principle-VTR
- 2.1.2.5 MBF Functioning principle of Casappa variable cylinder pump-VTR
- 2.1.2.6 MBF Principle of Rexroth “RX 14 S” valve bank-VTR
- 2.1.2.7 MBF Principle of Rexroth variable cylinder pump-VTR
- 2.1.2.8 MBF Steering modes brakes tilting compensation-VTR
- 2.1.2.10 MBF Pressure balance valve PVG 100 Danfoss-VTR
- 2.1.5.2 MBF BODAS Service Diagnostic tool-Lev 1-VTR
- 2.2.0.0 MBF basic operating of a combustion engine Mechanical parts-VTR
- 2.2.0.1 MBF Basic operating of a combustion engine fluid systems-VTR
- 2.2.0.2 MBF Basic operating of a combustion engine after-treatment-VTR
- 2.2.2.0 MBF Level 1 for IT 4
- 1.3.4.0 MBF 280 Platform Product Training
- 7.8.4.0 MBF Easy Manager Recorded VTR

**EXPERIENCE**:

- Experience to be 5 - 10 years (5 years minimum as a field service technician)
- Industrial Batteries and Chargers
- Manitou equipment experience or knowledge (advantageous)
- Electronics Drive control repairs.
- Trackless Mobile Machinery experience (advantageous)
- Knowledge of hydraulic diagnostic tools and equipment

**COMPETENCIES AND SKILLS**:

- A People skill, the ability to work with people at various levels, from the shop floor to senior management
- Computer literacy with Microsoft Office Word, Excel, PowerPoint, Adobe, Gmail, and IT at an intermediate level.
- Ability to read and interpret technical drawings, hydraulic/electric schematics, and piping diagrams.
- Quality and productivity focused on technical training.
- Have a deep understanding of systems and processes, combining critical thinking with industry expertise.
- Can look beyond the initial customer enquiry and identify other business opportunities.
- Dedicated and committed to technical training.

**INTERNAL/EXTERNAL CONNECTIONS: (Examples hereunder)**
- Internal interactions: Work in partnership with almost all departments of the Headquarters to ensure close alignment.
- External interactions: Represents the company as appropriate in its relationships with Customers and Dealers.

**LOCATION and EXPECTED TRAVEL**:

- Location: This position is based in Proton Industrial Pa