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Waiter - Protea Hotel Fire & Ice Menlyn
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**Job Number** 22133528
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel Fire & Ice Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Johannesburg, South Africa VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
Perform duties of a waiter/waitress in any area of the Hotel as directed by Management Sets up service areas prior to service by cleaning the area and preparing service Upselling of all Food and Beverage items. Take orders from GUESTS, set up accordingly and serve food and beverages according to standard. Acquisition and Maintenance of GUESTS by anticipating, meeting and exceeding GUESTS’ expectations by delivering exceptional service with great attitude, commitment and professionalism Meet and greet all our GUESTS with a friendly and welcoming smile Operate point of sale system Maintaining high standards of safety and cleanliness in all areas Deal with GUEST complaints and queries immediately and efficiently Cleans restaurant / buffet area after service and prepare areas for the following service time Ensuring storerooms are neat and clean Conference & Banqueting service and set ups Assist with basic count of stock items The employee is familiar with and performs to the minimum GUEST Service Standards laid down within his/ her area of work and responsibility
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 90 hotels across South Africa, Zambia, Nigeria, Namibia, Ghana, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today
