Junior IT Support Technician

Junior IT Support Technician

**Duties and responsibilities of the job**
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Installing, Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training more staff members
- Be able to work independently and give a report on daily tasks
- Assisting in organizing office equipment
- Handling quotations to clients
- Handling clients IT needs onsite at various locations in local proximity

**Qualifications and requirements**
- An IT and networking qualification/certification (e.g. A+, N+, MCSE)
- Driver’s license and own transport required, You will be expected to get to clients

**Experience Required**

You are expected to have relevant IT experience and be able to diagnose and repair PC problem

Experience with networking and diagnosing network faults

You should have experience dealing with customers

Minimum of 2 year relevant IT experience required

Sales is part of the job in various way so the person should not be afraid of selling.
- A technical, logical thought process
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to prioritize and delegate
- A keen eye for detail
- Time management ability
- Motivated to do excellent work all the time
- Patience with clients
- Friendly
- Honesty and integrity

Also worth noting is the occasionally physical nature of the role as you may have to lift and carry heavy equipment and work in ceilings.

We offer an opportunity to grow and progress your skills and abilities. We are located in Uvongo on the South Coast

We service clients all along the South Coast

Salary offered is R6500 - R8500 depending on skills and experience

A fuel allowance will be worked out as callout work are a requirement.

If selected you would begin on a probation period.

**Job Types**: Full-time, Permanent

**Salary**: R6,500.00 - R8,500.00 per month

Ability to commute/relocate:

- Margate, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)