Receptionist (Agrinet)

**PURPOSE OF THE JOB**:
Responsible to handle all incoming calls, and the entire well-established and functional telephone system. Receiving visitors to Agrinet and responsible for own general administration and documentation.

**DUTIES AND RESPONSIBILITIES OF THE JOB**:

- Operate Switchboard on a daily basis and answer telephone a friendly manner in average of 5 seconds per call and assist all clients in order to deliver excellent customer service
- Screening of call and only transfer when applicable on a daily basis
- Always, when transferring calls to an internal customer ensure the customer is available or someone in the team that can assist.
- Always determine nature and purpose of the visit
- Immediately phone internal customer to receive visitor at reception
- Do not allow any external visitor to enter the building unassisted
- Ensure that the reception area is always presentable and neat.
- Transfer calls to the correct internal client or assist with the necessary information from external clients
- Manage the Car Wash schedule
- Ensure there is enough sign in paper to the employees on a daily basis and submit to the Risk Manager daily
- Receive incoming hand delivered mail/courier parcels and ensure relevant person signs for it or sign for it after obtaining approval from the relevant person
- Arrange with the relevant line manager for a temporary person when taking leave
- National Senior Certificate
- At least 1 year working as a receptionist / switchboard operator Switchboard experience.- Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances.

**CLOSING DATE: 24 February 2025