Overseas Admissions Counselor

Do you have experience in student counselling for overseas education? Are you looking to take the next step in your career? Then read on We are UniiGrad, a part of Alliance Visas, established in 2012 in the UK. We are now launching our study abroad department. We are looking for a dynamic person who has 1-5 years of experience in international student counselling. The role offers a huge potential for career progression and growth. Key duties Achieve defined individual enrolment and revenue targets. - Developing Marketing strategy and campaigns - Marketing and promotion of the company through various channels to generate traffic - Be able to provide indept guidance on overseas education requirements including tests, college shortlists, and visa requirements for Australia, Canada, New Zealand, UK and USA. - Excellent communication skills. - Patient, responsible, friendly, and accommodating. Key Responsibilities: - Provide comprehensive counselling to students regarding Admissions and testing prep products by any of the customer preferred means -in-centre, online, etc. - Responsible for complete sales funnel management & ensuring updation of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations. - Hit conversion targets - Gather accurate client information on prescribed enquiry form from walk-ins and timely update on portal. - Maintain inventory of student’s kit and ensure timely issuance as per process. - Be proactive in reviewing information on various courses, colleges, test prep products, etc. to be able to propose accurately and address questions. - Coordinate with respective teams for products/services and seek support for second level counselling whenever required. - Be responsibly proactive in up-selling and cross-selling relevant products. - Support Centre Manager in grievance management. - Ensure efficient & appropriate communication with students related to batch details, timelines and updates. - Be proactive for self-development initiatives by participating in training and certifications. - Owning the entire lifecycle of each student at each stage, maintaining a database and having the ability to extract reports. - Work closely with cross functional teams such as research, advising, editing, IT and Finance and ensure IT related process compliances. - Monitoring and follow up of creation of schedules & other mandatory operational tasks at all locations as per TAT. Provide comprehensive counselling to students regarding Admissions and Test Prep products by any of the customer preferred means -in-centre, online, etc. - Responsible for complete sales funnel management & ensuring updation of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations. - Ensure benefits and advantages of enrolment are shared with students to encourage conversions. - Ensure high rate of conversion of all leads - telephonic, forwarded and referrals to be successful in achieving the performance goals. - Gather accurate client information on prescribed enquiry form from walk-ins and timely update on portal. - Be proactive in reviewing information on various courses, colleges, test prep products, etc. to be able to propose accurately and address questions. - Up-selling and cross-selling products. **Salary**: R8 000,00 - R20 000,00 per month **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Counselling: 1 year (required)