Service Advisor

1 day ago

Mpumalanga, South Africa Clicks Group Limited Full time

**Position Summary**:
**Industry**:Wholesale & Retail Trade
- **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Mpumalanga
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Brand**:Clicks Group**Introduction**:
To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

**Job description**:
**Job Objectives**:

- To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
- To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
- To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
- To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
- To timeously and efficiently resolve all customer queries in line with the Company's policies.
- To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
- To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

**Knowledge**:

- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing

**Skills**:

- Results and target driven
- Sound managerial skills
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills

**Competencies**:
Essential:

- Leading and Supervising
- Relating and Networking
- Delivering Results and Meeting Customer Expectations

Desirable:

- Following instructions and procedures
- Working with people
- Analysing
- Planning and organising
- Coping with Pressures and Setbacks

**Minimum requirements**:
**Education**:
Essential:

- Grade 12
- Relevant Retail/Business Management qualification (External applicants)

Desirable:

- Maths 50% and English 50% at Grade 12 level

  • Service Advisor

    1 week ago

    Mpumalanga, South Africa Clicks Group Limited Full time

    **Listing reference**: 016763**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Mpumalanga - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about health and beauty products and...

  • Service Advisor

    1 week ago

    Mpumalanga, South Africa Clicks Group Limited Full time

    Advert reference: click_012461 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Mpumalanga **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about health...

  • Service Advisor

    1 day ago

    Mpumalanga, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Mpumalanga - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks**Introduction**: To ensure service excellence at the point of sale by ensuring fast and efficient customer service and...

  • Service Advisor

    2 weeks ago

    Mpumalanga, South Africa Clicks Group Limited Full time

    **Listing reference**: 020585 **Listing status**: Online **Position summary** **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Mpumalanga **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **About our company** - Clicks Group **Introduction** - To ensure...

  • Financial Advisor- Nelspruit

    4 weeks ago

    Mpumalanga, South Africa iMasFinance Co-operative (Ltd) Full time

    At iMas Insurance Brokers, we are committed to driving transformation and diversity in the workplace. In support of our transformation strategy, preference will be given to candidates from designated groups. About this position The Financial Advisor will be responsible for effective marketing of life assurance and funeral products within the Nelspruit-...

  • Business Financial Advisor

    3 hours ago

    Mpumalanga, South Africa FNB Namibia Full time

    Business Financial Advisor page is loaded## Business Financial Advisorlocations: Secundatime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 9, 2025 (7 days left to apply)job requisition id: R43714# **Job Description**To provide appropriate risk and investment advice for Clients through virtual channels. Adhering to FAIS...

  • Virtual Business Financial Advisor – Investments

    3 hours ago

    Mpumalanga, South Africa Wesbank Full time

    A financial services institution in South Africa is seeking a Business Financial Advisor to provide investment and risk advice to clients in the Mpumalanga region. The role requires a relevant degree, a minimum of 5 years experience in financial services, and strong sales and negotiation skills. You will manage client portfolios, identify business...

  • Virtual Business Financial Advisor – Investments

    3 hours ago

    Mpumalanga, South Africa RMB Full time

    A leading financial services company is seeking a Business Financial Advisor in Mpumalanga. The role focuses on providing investment and risk advice through virtual channels while achieving sales targets. Ideal candidates should hold a relevant degree, have at least 5 years of experience in a similar role, and demonstrate strong sales and client service...

  • Virtual Business Financial Advisor – Investments

    3 hours ago

    Mpumalanga, South Africa FirstRand Namibia Limited Full time

    A leading financial services provider in Mpumalanga is seeking a Business Financial Advisor to provide tailored investment and risk advice. This role requires at least 5 years of experience in finance or investment sectors and a relevant degree. You will manage client portfolios, achieve sales targets, and ensure compliance with regulations. The ideal...

  • Virtual Business Financial Advisor – Investments

    3 hours ago

    Mpumalanga, South Africa Rmbwestport Full time

    A leading financial services company seeks a Business Financial Advisor in Mpumalanga. The ideal candidate will deliver financial solutions, manage client portfolios, and achieve sales targets. Key qualifications include a relevant degree, 5+ years in the financial advisory sector, and expertise in investment and risk products. The company values diversity...