Supervisor

1 week ago

Johannesburg, South Africa Amrod Full time

**BASIC INFORMATION**

**Department**: Customer Care - Front of House**Vacancies**: 1**Location**: Johannesburg**CONTACT INFORMATION**

**Contact Person**: Zinzi Sakwe-
**Contact Phone**: 0114579900**DATES**

**Date Circulated**: 06 Oct 2025**Closing Date**: 10 Oct 2025

**MINIMUM SKILLS AND KNOWLEDGE REQUIRED**

Matric or Grade 12 or equivalent

National Diploma or Degree in Hospitality/Business Administration(advantageous)

At least 3 years’ experience in a customer service, hospitality, or front-of-house environment

Proven background in a team leader or supervisory role

Proficient in Microsoft Suite.

**BEHAVIOURAL DIMENSIONS REQUIRED**

Customer Service Excellence

Leadership & Team Management

Communication Skills

Organizational

Problem Solving & Decision Making

Attention to detail

Technical Proficiency

Adaptability & Multitasking

**BRIEF DESCRIPTION OF KEY PERFORMANCE AREAKEY PERFORMANCE AREA**

Manage the showroom, reception areas

Ensure the stock is merchandised correctly according to the showroom SOP.

Handle all showroom related projects and any other projects that may be assigned from time to time.

Understand and assist in capacity allocations, as and when required.

Maintain good housekeeping standards.

Ensure all customer-facing staff are presentable and neat.

Drive strategy for special events and/or promotions such as Markex, catalogue launches etc.

Scrutinise reports and identify areas of improvement for each individual team member.

Handling customer complaints or issues efficiently and diplomatically.

Organise and attend bi-weekly meetings with team to address and attend to challenges and issues.

Engage and motivate the team and ensure the achievement of deliverables in line with quality / required service standards in a highly pressurised environment.

Manage all HR matters such as discipline, timekeeping etc. within the required Amrod policies and procedures.

Conduct one-on-one with team members every second month, and conduct performance appraisals as and when required.

Work hand in hand with the manager to ensure all targets and expectations for the team and department are met.

Ensure that the team receives the required training and development i.e. training on the showroom, customer etiquette etc.

Work closely with Trainers, Investigators and Manager to ensure all staff are on par with the job expectations or lack thereof, work with the team to improve on any areas of concern.

**ADDITIONAL INFORMATION

  • Maintenance Supervisor

    6 days ago

    Johannesburg, South Africa SDM PROJECTS AND CONSULTING Full time

    We are looking for a competent Maintenance Supervisor to manage maintenance in our facilities. You will be responsible for hiring and training staff and ensuring the smooth running of upkeep or repair operations. An excellent maintenance supervisor must be reliable and have a great eye for detail. They must have technical skills and knowledge of various...

  • Supervisor

    1 week ago

    Johannesburg, South Africa Bidvest Prestige Full time

    Position: Hotel Room Attendant Location: 4 / 5 star hotel Reports to: Housekeeping Supervisor Job Summary: **Responsibilities**: - Clean and tidy guest rooms according to hotel standards - Make beds, change linens, and replenish amenities - Dust furniture, vacuum carpets, and mop floors - Clean and sanitize bathrooms - Replenish towels, toiletries, and...

  • Security Supervisor

    1 week ago

    Johannesburg, South Africa Cre8work Full time

    The Security Supervisor will be responsible for supervising Security Guards that are on shift, supervising a Control Room, providing backup to armed reaction services and investigate any security related issues. Requirements PSIRA Grade A or BFirearm Competency (Handgun and Shotgun.)Driver’s license, code 8Reliable transportLive around the...

  • Creditors Supervisor

    4 days ago

    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 67002**Job Type** - Permanent**Job Title** - Creditors Supervisor**Computer Skills** - CARGOWISE,MS Office**Industry** - Transportation - Logistics**City** - Johannesburg**Province** - Gauteng- Full function Creditors Supervisor- **Inherent Requirements** - Logistics experience - Knowledge on how to work on Cargo Wise - A minimum of 4 - 5...

  • Operations Supervisor

    6 days ago

    Johannesburg, South Africa Ciazcon Consulting Full time

    **OPERATIONS SUPERVISOR**: - Ciazcon Consulting- Published- September 10, 2024- Location- Johannesburg, South Africa- Category- Administration / Front Desk / PA / Secretary- Job Type- Full-time**Description**: Currently we are searching for an Operations Supervisor for Johannesburg, South Africa. Responsibilities of this Post: - Manage all day to day...

  • Dispatch Supervisor

    3 weeks ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

     Cash Crusaders WarehouseDispatch Supervisor at Crusaders Corporate Lanseria IntroductionCrusaders Corporate is a busy wholesale business.We are looking for an experienced Dispatch Supervisor able to check incoming stock and outgoing orders accurately and systematically under pressure.The successful candidate will be expected to demonstrate their honesty...

  • Dispatch Supervisor

    6 hours ago

    Johannesburg, South Africa Cash Crusaders Full time

    **Cash Crusaders Warehouse** **Dispatch Supervisor at Crusaders Corporate Lanseria** - Lanseria - R6,500 3mnths contract *** **Introduction** Crusaders Corporate is a busy wholesale business. We are looking for an experienced Dispatch Supervisor able to check incoming stock and outgoing orders accurately and systematically under pressure. Good,...

  • Dispatch Supervisor

    3 weeks ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Cash Crusaders Warehouse Dispatch Supervisor at Crusaders Corporate Lanseria Introduction Crusaders Corporate is a busy wholesale business. We are looking for an experienced Dispatch Supervisor able to check incoming stock and outgoing orders accurately and systematically under pressure. The successful candidate will be expected to demonstrate their honesty...

  • Boilermaker Supervisor

    4 weeks ago

    Johannesburg, South Africa Phakisa Holdings Full time

    Now Hiring: Boilermaker Supervisor Mid-Career (5 yrs exp) | Contractor | Kempton Park- Eastern Suburbs Responsibilities: Ensure deployment of manpower meets quality standards Manage boilermakers' performance to maintain production targets Build strong relationships and handle conflicts Lead, supervise mechanical fitters, and follow safety regulations Read...

  • Dispatch Supervisor

    1 day ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Overview Cash Crusaders Warehouse Dispatch Supervisor at Crusaders Corporate Lanseria Introduction Crusaders Corporate is a busy wholesale business. We are looking for an experienced Dispatch Supervisor able to check incoming stock and outgoing orders accurately and systematically under pressure. The successful candidate will be expected to demonstrate their...