Dispute Resolution Clerk

1 week ago

Johannesburg, South Africa Fourier Recruitment Full time

To administer the resolution of disputes emanating from the furniture manufacturing industry in accordance with legislation and CCMA rules.

Engage with applicant to complete referral forms (LR7.11) through one-on-one consultation and explain process and what proof of service is required to serve on the company

Receive proof of service and hand over to Dispute Resolution Officer to allocate dates and times for conciliation

Capture case on the CCMA case management system to generate case number and receive allocated case time

Schedule the case as per date and time, print notice and serve on applicant and the company

On the conciliation day prepare documentation (certificate of outcome, attendance register and settlement agreement) for the Conciliator

If conciliation is settled, receive file, capture outcome on the system and close the file

If the matter is unresolved, complete arbitration referral form in consultation with the applicant to serve on the company

Receive proof of service and contact panel ofCommissioner to determine availability, and schedule the matter for arbitration

Contact interpreters and invite to attend the arbitration

Print the notice and serve on both parties

On the arbitration day, receive settlement agreement, capture outcome on system and close file

If not settled, capture outcome onto the system as per the arbitration award and serve on the parties and close case on the system

Prepare monthly reports on case statistics for submission to Council for interest and rights disputes

Prepare CCMA quarterly reports on case statistics received, scheduled, arbitrated or referred - CCMA

Allocate case number for files and prepare notices to be served on the companies

Schedule all matters

Monitor the delivery of proof of services from the Inspectorate Department within the allocated time frame for interest and rights disputes

Once noticed is served, hand over file to be prepared for arbitration by an alternative Disputes Resolution Clerk and check when company has paid from compliance order to date of arbitration; if payment received for that period, send out withdrawal notice to the company

Capture outcome following arbitration and serve arbitration awards on the establishment

check fr compliance prior to filing the matter with the CCMA

hand ver the certified award received from the CCMA to the Supervisor Check accuracy of calculations and compliance of the contributions / returns submitted and reconcile

payments made by the establishment

Check adherence to arrangements as per the award and liaise with the company to enforce payment for any payment defaults

Grade 12

Certificate in Labour Law

2 - 3 years in Administration

**Knowledge**:
MS Office proficiency

**Skills**:
Communication

Interpersonal

Time management

**Reporting Behaviours**:
Attention to detail

Accuracy

Deadline driven

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