4x Pre-owned Vehicle Sales Executive
1 week ago
**Position Overview**:
**Specific Role Responsibilities**:
**Processes and governance**
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customers and follow-up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
**Finance**
- Execute work activities effectively and efficiently in order to prevent financial losse
**Qualifications and Experience**:
- Matric certificate
- 3-5 years’ working experience in a similar environment.
- A valid South African driver’s license
**Skills and Personal Attributes**:
- Developing sales
- Making a Sale
- Persuasive Selling Skills
- Product and or service knowledge
- Trust and Integrity
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