Tele-salesman

2 weeks ago

Polokwane, South Africa Motus Parts Full time

**Position Overview**:
**Specific Role Responsibilities**:
Key Performance Indicators will include, but not limited to;
- Manage customer/counter sales and ensure that optimal customer potential is achieved.
- Achieve the sales target set by the Sales/Branch/Retail Manager
- Plan, forecast and report on sales potentials by customer.
- Report all competitor pricing and activities.
- Report all customer information regarding delivery, telesales and account problems.
- Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
- Build and strengthen customer relationships.
- Receive inbound customer sales inquiries.
- Provide quotations, product and service information.
- Provide support and pricing details in response to inbound enquiries.
- Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.

**Qualifications and Experience**:
**Requirements**:

- Matric
- Minimum of 3-5 years’ experience in a sales parts environment
- **Essential**:

- Extensive experience in a sales environment dealing with customer needs.
- Thorough knowledge of the geographical area of responsibility.
- Technical background would be an added advantage.

**Skills and Personal Attributes**:

- Be a good team player
- Some business acumen, understanding the costs and breakeven scenarios of customer service delivery
- Should be able to carry out his/her responsibilities with little supervision
- Good planning and time management skills

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