Service Delivery Lead

6 days ago


Durban, South Africa Helen Lucre Resourcing Pty Ltd Full time

**Location**: Durban

**Remuneration**: Market related

**HLR Reference #**:HLR7895

**Environment: Strategically operational role accountable for the delivery of cloud infrastructure servers, supporting business partners and vendors globally.**


**Pur**pose of the role**:

- Responsibility includes hardware infrastructure and cloud infrastructure ranging from servers, storage and compute platforms and their architecture development, maintenance and improvement through strategic transformation.
- Responsible for ensuring compliance to all service standard controls.
- Providing technical expertise to identify problems and contribute to resolution thereof.
- Contribute to the planning and implementation of new projects and maintenance of existing infrastructure.
- Build sound relationships with the clients (internal users) and vendors / suppliers.
- Control hardware design within an enterprise
- Develop strategies for managing storage and data management policies.

**Qualifi**catio**ns and Experience Required**:

- Matric
- Relevant 3 years degree or diploma or equivalent wok experience
- Current industry certification in architecture mainly TOGAF
- Current industry certification in network and datacentre services such as MSCE, Azure, AWS
- 5 years + experience managing client services.
- 5 years + experience managing and planning infrastructure service methodologies and platform products within a large complex global organisation.
- 5 years + leading 3rd party multi vendors
- Excellent verbal and written skills
- Resourcefulness and troubleshooting aptitude.
- Attention to detail.
- Client focused
- Ability to multi task
- Solid organisational skills
- Proactive

**Consultant**: Debbie Wilke


  • IT Delivery Lead

    2 weeks ago


    Durban, South Africa C. Steinweg Group Full time

    Overview : The IT Delivery Lead is responsible for leading the successful delivery of a number of portfolios of Information Technology projects within the organisation. This role is critical in ensuring that projects are delivered to stakeholder expectations of time, scope and budget, while meeting the highest standards of quality and performance. The IT...

  • IT Delivery Lead

    1 week ago


    Durban, South Africa C. Steinweg Group Full time

    The IT Delivery Lead is responsible for leading the successful delivery of a number of portfolios of Information Technology projects within the organisation. This role is critical in ensuring that projects are delivered to stakeholder expectations of time, scope and budget, while meeting the highest standards of quality and performance. The IT Delivery Lead...

  • Service Delivery

    5 days ago


    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time R1 000 000 - R3 000 000 per year

    Employment Type: Full-timeJob Description:We are currently seeking a Service Delivery & Project Manager to join our dynamic team. Reporting to the Business Unit Manager, the successful candidate will serve as a key liaison between internal teams, external vendors, and customer support teams. The Service Delivery & Project Manager will play a vital role in...


  • Durban, South Africa Motivity (PTY) Ltd Full time

    **Job description** **Overview of the Role**: Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The...


  • Durban, South Africa HR Genie Full time

    JOB OVERVIEW The Service Delivery Co-ordinator plays a dual role in supporting exceptional client service while ensuring the structured delivery of projects. You will maintain strong relationships with clients, manage service quality, and coordinate project delivery processes. KEY DELIVERABLES Relationship and Service Excellence · Maintain and enhance...


  • Durban, South Africa BET Software Full time

    **We Want You**: We are looking for a **Service Delivery Manager**. This Team Leader will oversee the BET Software Support Team. We believe you will meet and exceed the needs of our clients to achieve success. We also know that your leadership skills will motivate the Team to perform and achieve set goals. **You Bring**: - At least 3-5 years of experience...


  • Durban, South Africa NTT DATA, Inc. Full time

    A leading technology services company is seeking a Client Services Operations Manager to oversee service delivery across various contracts. The role requires managing operations, ensuring adherence to service level agreements, and analyzing operational performance. Ideal candidates will have extensive experience in service delivery, client relationship...

  • Service Delivery

    3 weeks ago


    Durban, South Africa Levelup (Pty) Ltd Full time

    The successful candidate will report to the Business Unit Manager and act as a custodian of relationships both internally within the company, and externally with and between customer support teams and vendors. The Service Delivery & Project Manager plays a critical role in the co‑ordination and delivery of operational support and projects to the customer...

  • Service Delivery

    7 days ago


    Durban, South Africa LevelUp (Pty) Ltd Full time

    These jobs were popular with other job seekers The successful candidate will report to the Business Unit Manager and act as a custodian of relationships both internally within the company, and externally with and between customer support teams and vendors.  The Service Delivery & Project Manager plays a critical role in the co-ordination and delivery of...


  • Durban, South Africa The Woodford Group Full time

    We are looking for a Internal Delivery Coordinator for our Corporate Sales Department Durban Please handle with urgency. Must have - Professional telephone etiquette. - PC literate - strong on excel. - Self starter - motivated. - Willingness to work outside business hours and be contactable and problem solve. - Ability to effectively communicate with...