E-commerce Administrator Assistant

3 days ago

Stellenbosch, South Africa Factory 209 Pty Ltd Full time

Matie Shop

The Stellenbosch University Matie Shop is the official merchandise store of Stellenbosch University. This unit resides outside the traditional University framework in a spin out company, Factory 209 (Pty) Ltd, which is 100% owned by SU (Stellenbosch University). We are the official buyers and distributors of all SU branded apparel, gifting and accessories.

Are you a young, energetic, ambitious, and well-organized individual with a passion for e-commerce retail? We are looking for a detail-oriented, proactive administrative assistant to support both our online and in-store customers. We pride ourselves on excellent customer service, seamless operations, and a dynamic team that thrives in a fast-paced environment.

As an e-commerce administrative assistant, you will play a key role in supporting our online and internal sales operations. You will work closely with sales, warehouse, buying department, and the E-commerce manager, ensuring that our platforms run smoothly from order processing, stock allocation, returns and refunds, and customer inquiries.

**Key Responsibilities and Duties.**
- Manage and process online orders via WooCommerce. Dispatch orders using our preferred courier companies.
- Ensure all orders are picked, packed, and shipped, ensuring a maximum 2-day turnaround.
- Process returns and refunds accurately and efficiently.
- Assist walk-in internal customers with sales and product service. Process quotes timeously and orders efficiently and accurately.
- Follow up on customer collections to ensure punctual and complete handovers.
- Conduct and record product DIMS (dimensions) and weights, uploading accurate data to the CIN7 inventory management system.
- Process all GRV’s (goods received) into the warehouse on CIN7, maintaining up-to-date and accurate stock data. Load supplier invoices and credit notes when applicable.
- Assist buyers with general administrative duties when required.
- Perform general administrative tasks to support e-commerce and internal sales operations.
- Assist with the Point of Sale (POS) when needed.
- Track and purchase monthly office consumables, ensuring cost efficiency and availability.

**Requirements**:

- Grade 12 / Matric or equivalent qualification NQF 4
- Proven experience in e-commerce, retail, or administrative support. (min 2 years)
- Proven experience in customer service.
- Excellent organizational and multi-tasking skills.
- High attention to detail and data accuracy.
- Strong written and verbal communication skills
- Ability to work independently and meet deadlines.
- Flexible and Adaptable.
- Fluent in English and Afrikaans.

Pay: R8 000,00 - R10 000,00 per month

Ability to commute/relocate:

- Stellenbosch, Western Cape 7600: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- e-commerce, retail, or administrative support.: 2 years (required)

Work Location: In person

  • E-commerce Client Liaison

    2 weeks ago

    Stellenbosch Local Municipality, South Africa Babylonstoren Full time R250 000 - R400 000 per year

    Babylonstoren has a wonderful opportunity for an engaging Client Liaison to join the dynamic e-commerce team at Babylonstoren. The successful candidate will help us grow and improve our operations in Cape Town. Our team is driven, takes initiative, and is always looking for ways to improve and optimise our operations. Requirements:A completed National Senior...

  • Administrative Assistant

    2 weeks ago

    Stellenbosch, South Africa Peace Parks Full time

    Maintaining the PPF Contacts Database: Responsible for maintaining an up-to-date contacts database for the organization, ensuring that contact information is accurate and accessible to relevant team members. - Coordination of internal meetings: This involves organising and scheduling meetings and being responsible for sending out meeting invitations, booking...

  • Tax Administrator

    2 days ago

    Stellenbosch, South Africa Edge Personnel (Pty) Ltd Full time

    This position will report directly to the Directors and the Tax Manager. You will be assisting the Tax Manager to ensure that BGR Alluvium and its clients comply with all the applicable tax laws and regulations. Primary Outcomes: - Responsible for managing the tax administration for a portfolio of corporate tax clients. - Manage the submission of the...

  • Administration Assistant

    1 week ago

    Stellenbosch, South Africa DeMorgenzon, Stellenbosch Full time

    DeMorgenzon, a premium wine estate in Stellenbosch, is seeking the services of an experienced Administration Assistant. The admin assistant will be reporting to the Financial Manager and the Logistics Manager. Key functions and responsibilities include the following: - Assisting the Financial Manager with administrative duties including but not limited to...

  • Tax and Salary Administrator

    2 weeks ago

    Stellenbosch, South Africa Protea Placements Full time

    **Tax and Salary Administrator** **Stellenbosch** **Market Related Salary** **The role will include**: - Efficiently deal with all correspondence issued by **SARS;**: - Deal with **tax related communication & documentation** received from clients; - Carry out **tax administration billings;**: - Book appointments with **SARS and assist with drafting and...

  • Administrative Assistant

    2 weeks ago

    Stellenbosch, South Africa Signature Private Clients Full time

    We are seeking a **reliable and detail-oriented Administrative Assistant** to join our team! This role is ideal for someone who excels in organization, client communication, and administrative support while ensuring compliance with industry regulations. **Key Responsibilities**: - Develop and maintain efficient administrative processes to support business...

  • Tax and Salary Administrator

    7 days ago

    Stellenbosch, South Africa Latitude Resource Full time

    A small to medium Accounting, Tax and Financial Services business based in Stellenbosch is seeking to employ a Tax and Salary Administrator on a permanent basis. **The role will include**: - Efficiently deal with all correspondence issued by SARS; - Deal with tax related communication & documentation received from clients; - Carry out tax administration...

  • Administrative Assistant

    5 days ago

    Stellenbosch, South Africa Helderberg Personnel Full time

    My client is a financial services provider based in Stellenbosch and they have a vacancy for a strong Administrative Assistant to assist the financial advisors and their clients **Responsibilities**: - Assisting the Financial Advisors with the processing of all financial administration for new and existing clients - Communicating with clients and financial...

  • Administrative Officer C1

    2 days ago

    Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte Providing administrative and secretarial support to the Head of the Division, as well as students and staff in the Division of Plastic and Reconstructive Surgery. The post entails a wide variety of functions relating to organising, coordinating and monitoring, including but not limited to: - Providing general office support to the Head of the...

  • Events Administrative Assistant

    3 days ago

    Stellenbosch, South Africa CECO Full time

    **Events Conference Administrative Assistant responsibilities** As a Events Conference Administrative Assistant, your responsibilities typically provide support in event conference administration and clerical support to the Conference and Business Events team. Assists with all logístical and administrative arrangements. - Conferences have a specific shared...