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Sales and Service Associate

2 weeks ago

Pretoria, South Africa Smerno Menlyn Full time

**Sales and Service Associate**

**Responsibilities**:
Help customers to find products that fit their needs, diagnose technical issues, repair computer and mobile devices

**Job Duties**:
Welcomes customers by greeting them, offering them assistance.
Advises customers by providing information on products.
Helps customer make selections by building customer confidence; offering suggestions and opinions.
Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
Building solutions that meet the needs of each customer.
Uses problem-solving and people skills to ensure swift resolutions to technical problems.
Provides accurate timelines for repairs and upgrades.
Tests, troubleshoots, and diagnoses computer hardware failures.
Replaces and/or repairs faulty components.
Contributes to team effort by taking on additional tasks as needed.

**Retail Salesperson Skills and Qualifications**:
Working knowledge of Apple Products, Technical Acumen, Listening,
Customer Service, Flexibility, Selling to Customer Needs, Product
Knowledge, People
Skills, Energy Level, Dependability, General Math Skills, Verbal
Communication,
High School Diploma Required

**Job Type**: Permanent

**Salary**: Up to R7,000.00 per month

Ability to commute/relocate:

- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)