Placement Coordinator

NO PHONE CALLS NOR WALK-INS WILL BE ACCEPTED
- Be proactive and have a positive outlook on life
- Ambitious
- Friendly and kind
- Customer orientation
- Willing to go the extra mile
- Be service oriented
- Excellent telephonic, written and communication skills
- Good organizational skills (Time management etc.)
- Big heart
- A can-do attitude
- Willingness to learn
- Outgoing and confident
- Fully computer literate - Word, Excel & Outlook
- Highly numerate
- Deadline driven - tight monthly deadlines
- Willingness to engage in continuous learning

Duties Include but are not limited to:

- Oversee and refine the end-to-end placement process to ensure efficiency and accuracy.
- Work with Cultural Liaison to ensure cultural fit and soft skills readiness for placements.
- Identify and develop new employer partnerships for job placements.
- Work with sales, branch manager and business development teams to secure long-term employment contracts.
- Maintain strong employer relationships and address feedback to improve hiring processes.
- Work with Placement Officer and Cultural Liaison to verify documentation accuracy before submissions.
- Oversee compliance with placement policies, employer requirements, and company SOPs
- Establish a clear handover process between Placement officer, Cultural Liaison.
- Streamline placement data reporting and accuracy checks
- Develop resources and strategies for employer training on working with Deaf employees.
- Monitor placement success rates and identify areas for improvement.
- Maintain data-driven insights to improve future placement strategies

Required Skills & Qualifications:

- xperience in recruitment, placement, or HR (preferably within an inclusivity-focused organization).
- Strong networking and relationship-building skills with employers.
- Ability to coordinate between multiple departments and stakeholders.
- Knowledge of Deaf culture and accessibility solutions is an advantage.
- Excellent organizational, reporting, and communication skills.

**Job Types**: Full-time, Permanent

**Education**:

- High School (matric) (preferred)

**Experience**:

- recruitment, placement, or HR: 3 years (preferred)

Work Location: In person