Transport Partner

**Moving your career forward**

Our CEO, Angus spotted that many vans on the roads are half full or empty at any given time and so AnyVan was born in 2009 to create the world's most efficient technology logistics platform and help halve the number of miles driven.

We've achieved incredible milestones since then, including securing the largest funding round for a UK tech logistics company from Vitruvian Partners. Today, AnyVan is the largest and fastest-growing company in the logistics space, with big ambitions for the future.

We're committed to moving that's miles better and have helped over 8 million customers across the UK, Ireland and Europe (France, Germany, Italy, Spain) and over 150,000 customers have rated us excellent on Trustpilot.

By using innovative technology, we're transforming the moving experience, cutting costs and doing our part for the planet to make sure moving doesn't cost the earth. We've saved enough miles to travel 1,185 times around the world, reduce 8520 tonnes of carbon annually and are proud to be the only carbon neutral removals and delivery company in the UK

We're looking for passionate individuals to join our talented team of approx. 300 AnyVanners in our London and Cape Town offices. If you're as driven as we are and want to be part of a forward-thinking company to make moving 'miles better' and moving your career forward at the same time - we'd love to hear from you

**Join our Allocations team at AnyVan**, where you'll be right at the heart of the action using your blend of problem solving skills, sales/negotiation skills and logistics knowledge with our Transport Providers (TPs) in France, to ensure every job is covered efficiently and profitably and create value for all parties.

**What you’ll be doing**:
Joining the Allocations team you'll be the go-to person for keeping things moving—literally Working with the supply side and our drivers in France, here’s what you’ll be getting stuck into.
- Make sure all our jobs are allocated by proactively reaching out (mostly by phone) to our TP's to pitch the available jobs to them.
- You'll need to own the allocation process—manage pipelines and assign jobs to TPs in a way that keeps them engaged and motivated.
- Stay on top of your TP network and build solid relationships;
- You'll know who’s available, what vehicles they have, where they are, what jobs they can cover, and their rates and margins
- Make sure they’re getting the kind of work that suits their needs so they stay active and loyal to AnyVan
- Have good commercial and influencing skills to negotiate competitive rates that work for AnyVan, our customers, and our TP's.
- Manually create ‘routes’ and schedules for transport partners consisting of multi-job loads.
- Manage and monitor job routes to make sure everything runs to schedule.
- Jump in when things don’t go to plan—resolve issues quickly by working closely with both TPs and customers to find smart, timely solutions and handle last-minute cancellations or failures by re-allocating the jobs (this is where you're relationships and knowledge of you TP base really comes in to play)
- Handle key admin tasks like checking proof of delivery and keeping in touch with customers.
- Hit your targets—not just on numbers, but on the way you work too (top-notch customer service, strong communication, etc.).
- Performance will be measured through the following key metrics:

- ** Job allocation success** - speed, efficiency, and profitability of transport partner matching.
- ** Premium spend %** - minimising excess payout by aligning jobs with optimal pricing strategies.
- ** On-time delivery & client satisfaction** - ensuring transport jobs meet or exceed service expectations.
- ** Transport partner engagement** - satisfaction, availability, and performance consistency.
- ** Cancellation Ratio -**0% cancellation of jobs due to non fulfillment.
- Build great relationships across AnyVan. You’ll work closely with teams like Sales and Customer Services to share operational insights and improve overall service delivery.

**What you’ll need to succeed**:

- Experience in a commercial contact center/transport broker, transport coordinator, or live control/logistics role.
- Bonus points if you have knowledge of the French market.
- You MUST be able to speak and write fluently in French.
- A commercial approach — You know how to build trust-based relationships and can negotiate with TPs in a way that works for both them and the business.
- You're a confident communicator who knows how to work well with both internal teams and external partners.
- Targets don’t scare you—you’re comfortable working towards them and hitting your goals.
- You’ve got strong Excel skills and can pull together accurate, insightful reports to help drive smarter decisions.
- Self-motivated, emotionally intelligent, and resilient—you stay cool under pressure and adapt easily when things change.
- You’re super organised with an eye for detail.
- A proactive