Dutch Speaking Customer Care Agent

6 days ago


Cape Town, South Africa Resourgenix Full time

**Job Specification: Dutch Speaking Customer Service Advisor**

**Department**: Customer Services | **Location**: CT

**Job Requirements**:

- Language Level: Minimum B2 Dutch

**Why Work for Us**:

- Competitive salary package
- Full-time permanent roles offering stability and career growth opportunities
- Work from our state-of-the-art office facility
- Secure your future with our company pension scheme
- Join a global company with over 225,000 employees across more than 40 countries

**Job Role**:

- Providing exceptional customer experiences
- Handling product orders, payments, missing orders, product information requests, and recommendations
- Working towards performance-based targets

**Recruitment Process**:

- Screening Interview
- Ops Validation
- Assessment (SHL and TransPerfect)
- Background Checks
- Offer made

**Assessments**:

- SHL - English language and computer literacy
- TransPerfect - Dutch spoken language and written

**Language Proficiency**: _**Dutch (B2 Fluency Required)**_

**To Apply**:
**Job Type**: Permanent

Pay: R20 700,00 per month

Ability to commute/relocate:

- Cape Town, Western Cape (City of Cape Town): Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Language**:

- Dutch (required)

**Location**:

- Cape Town, Western Cape (City of Cape Town) (preferred)

Work Location: In person

Expected Start Date: 2025/02/24



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