Food Service Assistant

2 weeks ago

Cape Town, South Africa Empact Group Full time

**The main purpose of the job**

Reporting to the Unit Manager, the incumbent will be responsible to perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations. To perform general duties which support the efficient running of a contract or unit in line with contractual requirements and support the Food Service Manager to deliver great service to our customers

**Education and Experience required**:

- Working experience in Hospitality Industry is essential
- Matric essential
- Customer service experience is an advantage
- Food and Beverage or Culinary Arts qualification would be an advantage.

**Knowledge, Skills and Competencies**:

- Knowledge of basic food preparation
- Communication skills
- Takes pride in personal appearance and hygiene
- Passionate about delivering a world class service to our clients and customers

**Key areas of responsibility**:

- Perform a variety of tasks associated with food production
- General support required front and back of house
- To be polite, professional and friendly at all times with customers, clients and colleagues
- To ensure the highest level of customer care is adhered to at all times
- To ensure all displays, counters and seating areas comply with company and statutory health and hygienic requirements
- To serve customers with hot and cold food and beverages on a counter during service times
- Inform chef/manager in advance of any menu shortages in order to ensure a quick and efficient service and to keep queues to a minimum
- Manage stock control in all dry stores on a daily basis & ensure weekly stock figures are correct
- To ensure portion control, preparation and storage methods avoid wastage and keep down costs
- To help with regular stock takes as and when required
- To maintain temperature records as required and to report any variance
- Be able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety.

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