Restaurant Manager
6 hours ago
A small upmarket breakfast, lunch and dinner restaurant in the Stellenbosch is wanting to permanently employ an experienced Restaurant Manager with a strong skillset in back-office management. This street scene/café type restaurant with a staff compliment of 12 people, produces good quality high end wholesome dishes.
**Responsibilities**:
- Coordinate daily front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational cost and identify measures to cut waste
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g discounts and social media ads)
- Train new and current employees on proper customer service practice
- Implement policies and protocols that will maintain future restaurant operations
- Stock control waste elimination
**Salary**:R18,000 to R20,000 / month dependant experience
**Salary**: R18 000,00 - R20 000,00 per month
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