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Market Development Specialist

2 weeks ago

Port Shepstone, South Africa Smollan Full time

We’re on the lookout for an experienced** Market Development Specialist/ Informal Sales Specialist** to be based in** KZN Port Shepstone**

**As a Market Development Specialist /Sales Specialist you will be responsible for**:

- Foot soldiers will ensure brand presence through relationship building at Trader Outlets inclusive of trader education
- Call Cycle Compliance and KPI achievement
- POS installation, placement and replenishment at Trader outlets
- Daily Reporting on HHT and across KPIs, driving look of success
- Collecting and sharing insights, opportunities, competitor activity and monitoring visibility of product flow

**Effective execution of promotional activity**
- Communicate promotional activities to store owners
- Negotiate POS material with store owners / managers
- Ensure promotional activities have been implemented, maintained and reported on
- Provide feedback to relevant stakeholders
- Monitor competitors’ new innovations
- Ensure all in-store staff understand mechanics of promotion and provide feedback to Supervisor
- Build-up of promotional events and displays as requireAdhoc promotional activities

**Call cycle management**
- Identify call cycles and ensure implementation thereof
- Administer and complete according to requirements
- Inform Supervisor of cycle and ensure suitable

**Effective administration**
- Complete reports timeously
- Manage assets and equipment
- Complete necessary documentation when required

**Customer service and satisfaction**
- Gather feedback from customer complaints, queries and requests and ensure resolution
- Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
- Build and maintain strong working relationships

**Effective self-management**
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
- Plan and prioritise, demonstrating abilities to manage competing demands
- Demonstrate abilities to anticipate and manage change
- Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs

**Key Competencies**
- Organisational commitment
- Teamwork & collaboration
- Relationship building
- Agility
- Performance & results driven
- Continuous growth & improvement
- Resilience & stress management
- Service Excellence
- Analysis & problem solving
- Sales orientation
- Quality & detail excellence
- Communication

**What are we looking for?**

To qualify for this role, you should:
**Minimum Qualifications**:

- Matric/Grade 12
- Tertiary qualification - added advantage

M**inimum Experience**:

- 1 -2 years’ experience in Telecommunications sales and marketing

**Minimum Requirements**
- Tech Savvy
- Valid Drivers licence
- Smart-phone ( Operating System | iOS 9.0 or higher or Operating System | Android 6 or higher

**Knowledge, Skills & Abilities**:

- Self Management
- Time Management Skills
- Planning and Organising skills
- Communication Skills
- Effective implementation of promotions
- Customer Service Skills