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Case Management Assistant

3 weeks ago

Midrand, South Africa Independent HR Consultant Full time

**Designation: Case Management Assistant**

This role will be an administrative support role to 2 (two) key departments.

Primarily, he/she will assist the Production department to collect evidence required to facilitate Medical-Legal reports. This collateral collection includes but is not limited to:

- Pre and Post income information,
- Bank statements,
- School reports and/or,
- Any required information is required for Medical Experts to support their medical-legal assessments.
- RAF4 Document - Full administrative support function
- IP (intake process)
- Assist with system triggers to ensure that the process follows its course in a timeous fashion
- Assist with translation across various African languages
- Voice notes uploads for Healthcare Experts
- Assist the X-ray department to upload X-rays to the system, with adherence to the POPI regulation
- Update Medical Legal Reports status for certain Attorneys
- Ensure that pre-approval for financing house is received and the system is triggered as per process requirements
- Assist where necessary for ad-hoc projects within the business

**Requirements & Attributes**:

- Matric / Matric Equivalent
- Good communication skills
- Excellent attention to detail skills
- High-stress tolerance in a fast-paced environment