Payroll Manager

POSITION OVERVIEW:
**Job Title**: Talent Pool - Payroll Manager

**Job Type**:Full-Time, Permanent

**Location**:Onsite, Cape Town (US hours)

**About Us**:
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

**Position Overview**:

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POSITION RESPONSIBILITIES:
**Key Responsibilities**:

- Oversee the end-to-end payroll process, including data input, calculation of wages, and processing of payroll transactions.
- Ensure accurate and timely payment of salaries, bonuses, commissions, and benefits to employees.
- Review and approve payroll runs before finalizing payments.
- Manage payroll-related tasks, such as new hire setup, employee deductions, garnishments, and wage adjustments.
- Maintain employee records and ensure accuracy of payroll data in the payroll system.
- Process payroll corrections and adjustments as needed.
- Stay current on federal, state, and local payroll tax laws and regulations.
- Ensure compliance with tax withholding requirements, reporting obligations, and filing deadlines.
- Prepare and submit payroll tax returns, including W-2 forms and quarterly filings.
- Coordinate with HR and benefits departments to administer employee benefits, including health insurance, retirement plans, and leave accruals.
- Deduct and remit employee contributions for benefits programs.
- Conduct periodic audits of payroll records to ensure accuracy and compliance with policies and regulations.
- Respond to audit inquiries and provide documentation as needed.
- Identify opportunities for process improvements and automation in payroll processes.
- Implement best practices to streamline payroll operations and enhance efficiency.
- Supervise and mentor payroll staff, providing guidance and support to ensure high-quality work and professional development.
- Conduct performance evaluations and provide feedback to team members.
- Liaise with payroll service providers and software vendors to ensure smooth operation of payroll systems and services.
- Resolve issues and escalations related to payroll services.

CANDIDATE QUALIFICATIONS:
**WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION**
- Bachelors Degree in Accounting, Finance or related field- 4+ years previous payroll processing experience- Knowledge of payroll processes: garnishments, benefit deductions, taxes, FMLA experience, Work Comp experience, LOA experience,
- In-depth knowledge of payroll processes, tax regulations, and compliance requirements.
- Strong analytical and problem-solving skills, with attention to detail and accuracy.
- Excellent communication and interpersonal skills, with the ability to interact effectively with employees, managers, and external stakeholders.
- Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.- Intermediate knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

COMPENSATION DETAILS:
**WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?**

We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT:

- Must be authorized to work in the country where the job is based.
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION:
It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, of Human Resources.

EQUAL OPPORTUNITY EMPLOYER:
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environm